F&B Training, Assistant Manager

4 weeks ago

Paranaque City, Calabarzon, Philippines Solaire Resort Full time
Overview

The Assistant Manager, Training for Food & Beverage (F&B) is responsible for assisting in the development, coordination, and execution of training programs aimed at enhancing the skills and knowledge of F&B staff. This role supports the implementation of standard operating procedures (SOPs) and ensures that employees meet the company's quality and service standards.

Responsibilities
  • Conduct on-the-job training, role-playing, and classroom-style sessions to educate employees on service techniques, product knowledge, and company policies.
  • Collaborate with department heads and managers to identify training needs and areas for improvement.
  • Assist in the development of training materials, including manuals, presentations, and e-learning content.
  • Track and assess employee performance and participation in training programs, providing regular reports to management.
  • Support the onboarding process for new F&B employees, ensuring they are fully integrated into the team and trained according to the company's expectations.
  • Help maintain a positive and motivating learning environment for staff to encourage engagement and growth.
  • Stay updated on industry trends, new techniques, and best practices to incorporate into training programs.
  • Ensure that all F&B staff comply with safety, hygiene, and company policies during training and throughout their employment.
Qualifications
  • Bachelor's degree with a minimum of 2 years of experience in the F&B industry, with at least 1 year in a supervisory or training-related role.
  • Previous experience in training, coaching, or mentoring employees in a fast-paced environment is highly preferred.
  • Knowledge of food and beverage operations, including service standards, menu knowledge, and health and safety regulations.
  • Strong communication skills, with the ability to convey training materials clearly and effectively to diverse groups.
  • Excellent organizational skills and attention to detail to ensure training programs run smoothly.
  • Leadership and interpersonal skills to engage and motivate employees.

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