Account Manager Assistant

2 weeks ago

Makati City, National Capital Region, Philippines SuperStaff Full time
  • Assist with client communication, including scheduling meetings, preparing materials, and following up on action items
  • Maintain accurate client records and update account information in Google Sheets for shared updates between client and Account Manager
  • Coordinate project timelines and deliverables for external clients to maintain progress within their given process
  • Prepare paperwork (contract applications and letter requests) for assigned accounts
  • Prepare reports, presentations, and account summaries for client meetings
  • Handle routine client inquiries and escalate complex issues appropriately
Requirements

Qualifications:

  • 2+ years of customer service or administrative experience preferred
  • Strong written and verbal communication skills
  • Proficiency in Microsoft Office Suite and G-Suite
  • Excellent organizational abilities and attention to detail
  • Ability to multitask and work in a fast-paced environment
  • Professional demeanor and client-focused mindset
  • Experience working with US dental insurance companies.
  • Background in project management or customer service is highly valued, as these are excellent transferable skills for the role
  • HMO with 1 free dependent upon hire
  • Life Insurance
  • 20% Night Differential
  • 20 PTO credits annually
  • VL and SL cash conversion
  • Annual Performance-Based Merit Increases and Employee Recognition

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