Scheduling Coordinator

1 day ago

Manila, National Capital Region, Philippines Remote Raven Full time

We are a premier General Contractor, HVAC, Electrical, Handyman, and Plumbing company based in Arizona, recognized for delivering exceptional residential and commercial services and installations. Our commitment to Best-in-Class Service drives us to seek organized and tech-savvy Scheduling Coordinators who can deliver outstanding customer service to both our clients and executive team.

Joining us offers an exciting ground-floor opportunity with significant potential for growth in a rapidly expanding company. We pride ourselves on our strong work ethic, positive culture, and supportive environment where motivated individuals thrive.

Schedule
  • Sun: 11:00 AM – 9:00 PM
  • Mon: 4:30 PM – 11:00 PM
  • Tue: 5:00 PM – 11:00 PM
  • Wed: 5:00 PM – 11:00 PM
  • Thu: 5:00 PM – 11:00 PM
  • Fri: 4:30 PM – 11:00 PM
Post-Training Schedule
  • Mon–Fri: 5:00 AM – 1:00 PM
  • OT (Optional): Sat/Sun: 7:00 AM – 11:00 AM
Key Responsibilities
  • Answer inbound calls promptly and professionally.
  • Deliver a positive customer experience through attentive service and clear communication, aiming to exceed expectations.
  • Schedule estimators and service technicians efficiently.
  • Assign and route digital marketing leads to the appropriate business units.
  • Maintain and update client files in an organized manner.
  • Assist with pricing inquiries and respond on multiple social media platforms.
Experience & Skills Required
  • Microsoft Office: 2+ years (Required)
  • Administrative Experience: 2+ years (Required)
  • Familiarity with Procore, Bluebeam, Service Titan, or similar tools (Preferred)
  • Excellent written and verbal communication skills in English.
  • Outstanding customer service skills with a professional phone presence.
  • Strong organizational and time management abilities; capable of multitasking and prioritizing.
  • High attention to detail, accuracy, and thoroughness.
  • Ability to work independently and as part of a team.
  • Flexible and adaptable to changing schedules or priorities.
  • Proficiency in Windows, Excel, Word, and Outlook.
  • Problem-solving skills with the ability to identify and resolve complex issues.
  • Self-motivated and able to thrive in a fast-paced environment, focusing on creating a seamless customer experience through organization and communication.

Employment type: Full-time

Compensation: $6/hr


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