Human Resources Manager

4 weeks ago

General Santos, Soccsksargen, Philippines KCC Malls Full time

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The People Group Manager is responsible for managing and overseeing all PG functions within the organization. This includes recruitment, employee relations, performance management, training and development, compensation and benefits, and compliance with labor laws.

The PG Manager plays a key role in fostering a positive workplace culture, supporting management, and ensuring the organization's human resources strategies align with business objectives.

1. Recruitment and Staffing:

· Manage the full recruitment cycle, from job posting to candidate selection and onboarding.

· Develop and implement strategies to attract top talent, including working with external recruiters, job boards, and networking.

· Ensure compliance with legal requirements and company policies during recruitment and hiring processes.

· Conduct interviews and make hiring recommendations to department heads.

2. Employee Relations:

· Act as a liaison between employees and management to ensure a positive and productive work environment.

· Resolve employee conflicts, address grievances, and mediate disputes.

· Promote a culture of inclusion, respect, and collaboration.

· Provide guidance on employee performance, discipline, and behavior.

3. Performance Management:

· Develop and manage performance appraisal systems to ensure employee performance aligns with organizational goals.

· Provide coaching and support to managers and employees to improve performance.

· Address performance issues and recommend corrective actions when necessary.

· Coordinate regular performance reviews and goal-setting sessions.

4. Training and Development:

· Assess organizational training needs and implement development programs.

· Organize training sessions for employees to improve job skills, compliance, and leadership abilities.

· Develop leadership and succession plans to identify and grow future leaders within the company.

· Support continuous professional development and career progression.

5. Compensation and Benefits:

· Oversee employee compensation programs, ensuring they are competitive and aligned with industry standards.

· Manage employee benefits programs, including health insurance, retirement plans, and wellness initiatives.

· Recommends to management on salary structures, incentive plans, and benefits-related matters.

· Ensure timely and accurate administration of payroll and benefits-related processes

6. Compliance and Risk Management:

· Ensure the company complies with Department of Labor and Employment and other government standards.

· Stay updated on HR-related legislation and implement necessary changes to policies and procedures.

· Monitors HR records in accordance with legal and company requirements.

· Recommends to management on risk management and employment law issues.

7. HR Policies and Procedures:

· Develop, implement, and maintain company-wide HR policies and procedures.

· Ensure policies are communicated clearly to employees and are consistently enforced.

· Review and update employee handbooks and ensure HR practices are in line with organizational needs.

8. Employee Engagement and Retention:

· Implement initiatives to enhance employee engagement, satisfaction, and retention.

· Conduct employee surveys to gauge satisfaction and recommend improvements.

· Recognize and reward employees for their contributions to the company.

· Develop programs to foster a positive work-life balance and employee well-being.

9. HR Administration and Reporting:

· Maintain accurate HR records and documentation (e.g., employee files, contracts, performance reviews).

· Prepare regular HR reports for senior management on employee metrics, turnover rates, and other key data.

· Manage HR systems (HRIS) and ensure data accuracy.

Key Requirements:

  • · Education: Bachelor's degree in Human Resources, Business Administration, or related field. A master's degree or professional HR certification is a plus.
  • · Experience: Minimum of 5 years of HR experience, with at least 2 years in a managerial role.
  • In-depth knowledge of HR policies, employment law, and best practices.
  • Strong leadership and interpersonal skills.
  • Ability to handle sensitive and confidential information.
  • Excellent communication, problem-solving, and conflict-resolution skills.
  • Proficient in HR software and Microsoft Office applications (Excel, Word, PowerPoint).
  • Strong organizational and multitasking abilities.
  • Use of email, communication chat applications (ie., viber, whatsapp, messenger) and digital communication platforms (ie., zoom, google meet, etc)"
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionHuman Resources
  • IndustriesRetail

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