Fraud Strategies

3 days ago


Manila, National Capital Region, Philippines Metrobank Full time

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title:

Fraud Strategies and Analytics Officer

Job Summary

The Fraud Strategies and Analytics Officer (FSAO) shall assist the Fraud Strategies and Analytics Department Head in managing parameters of the transaction and alerts. The FSAO shall also be responsible for report preparation and generation for business use.

Specific Duties & Responsibilities
  1. Conducts periodic review and evaluation of rule performance to ensure that there is a balance between False Positive Ratio and Detection Rate.
  2. Performs testing and maintenance of fraud rules and parameters in the fraud monitoring system.
  3. Monitors availability of daily fraud alerts and ensures program errors are addressed in a timely manner.
  4. Performs point of compromise and accounts impacted identification using available analytics tools.
  5. Employs the use of statistical techniques to prepare and analyze fraud reports and trends.
  6. Prepares and generates accurate and timely report requirements for the business.
  7. Performs other duties as assigned.
Qualifications:
  1. Bachelor's Degree in Mathematics, Statistics, Computer Science, Data Science, Business Analytics or other related fields.
  2. Preferably with experience in SAS, SQL, Python, Fraud Management System and/or other analytics tools.
  3. Preferably with knowledge of banking products.
  4. Must be creative and possess good analytical skills.
  5. Experience with fraud cases is a plus.
  6. Must be willing to report to work even on weekends.
  7. Must be willing to be assigned to a shifting schedule, including graveyard shifts, weekends, and holidays.
  8. Strong interpersonal skills.
  9. Strong problem-solving skills to address issues and identify mitigated actions.
  10. Good oral and written communication skills.
  11. Knowledge in basic computer software applications, specifically Microsoft Office Applications (Word, Excel, PowerPoint, Outlook).
Other Details:

Rank: Junior Officer

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