
Account Manager
4 weeks ago
You are the backbone for accounts, ensuring everything stays on track, deadlines are met, and clients are satisfied. Your expertise, experience, and problem-solving skills keep us moving forward, no matter the challenge. You're both strategic and hands-on, balancing stakeholder relationships and team leadership with ease while upholding our values of doing better, doing things differently, with empathy.
Responsibilities- Serve as the primary contact for client accounts, offering day-to-day counsel and managing issues with composure.
- Oversee projects, work plans, and event logistics, ensuring deliverables align with the agreed scope and timelines.
- Provide input into team roles, optimise resources, and maintain accountability for meeting client expectations.
- Craft communications and integrated media strategies with clear deliverables and deadlines.
- Develop messaging documents, pitch for media opportunities, support media training and spokesperson briefings.
- Analyse media coverage and provide actionable insights.
- Support new business by identifying opportunities within existing accounts and new prospects.
- Maintain a deep understanding of local and Southeast Asian media landscapes.
- Build and leverage relationships with key media and influencers relevant to clients.
- Experience: 4–6 years in communications, including agency-side roles, ideally with a background in the technology industry or significant experience supporting tech clients.
- Connections: Strong relationships with media, influencers, and stakeholders.
- Skills: Exceptional interpersonal, presentation, and analytical skills.
- Attributes: Entrepreneurial mindset, empathetic team player, and resilience under pressure.
- Qualifications: Bachelor's degree in a related field.
- Leadership: Proven ability to coach and manage a team.
- Mid-Senior level
- Full-time
- Sales and Business Development
- Public Relations and Communications Services
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