Global Employee Onboarding and Solutions Analyst

5 days ago

Manila, National Capital Region, Philippines JPMorganChase Full time
Global Employee Onboarding and Solutions Analyst

Join the Global Employee Onboarding and Solutions Team (GEOS) for an opportunity to lead, innovate and ensure seamless onboarding and support for Commercial & Investment Bank. The GEOS Specialist is responsible for managing processes and controls related to employee movement, technology and line of business application access. The team addresses system access issues and provides support to CIB employees, collaborating closely with business managers, senior management, and various support groups including Business Management, HR, Real Estate, Compliance, and Technology.

Responsibilities
  • Manage and seamlessly execute end-to-end white-glove onboarding to ensure an exceptional onboarding experience for new joiners.
  • Provision technology hardware, applications and market data.
  • Perform a broad range of operational and control functions such as maintenance of floor plans, recertification of system entitlements and access, execution of real estate moves, management of technology asset capture, and general white-glove troubleshooting support for the business.
  • Process off boarding, transfers and relocations.
  • Work closely with senior leadership to facilitate a wide range of projects and daily work as required.
  • Address performance issues with Manager-Associates and maintain a strong control/compliance environment to mitigate risk.
Qualifications, Capabilities And Skills
  • At least 3 years of related work experience.
  • Client service mindset with leadership, coaching, mentoring and partnership skills.
  • Effective interpersonal, communication and influence skills across organizational levels; able to work under pressure.
  • Excellent judgment, professionalism and ability to maintain confidential information.
  • Strong organizational, problem-solving and process improvement skills.
  • Proactive with ability to manage competing priorities and ensure task closure.
  • Adherence to the firm's values and code of conduct; focus on controls and risk mitigation.
  • Project management skills to lead initiatives or support the broader team.
  • Change management mindset with a drive to enhance processes.
  • Strong proficiency with MS Office suite.
  • Innovative mindset and adaptability to change.
About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals and institutional investors. We value diversity and inclusion and are an equal opportunity employer. We do not discriminate on the basis of protected attributes and provide reasonable accommodations for applicants and employees as needed.

About The Team

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. This includes services to clients such as corporations, governments, municipalities, healthcare organizations, educational institutions, banks and investors. The Commercial Banking segment provides credit and financing, treasury and payment services, international banking and real estate services to a broad set of clients.

Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Other

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