
Azure Virtual Desktop Associate Director
3 weeks ago
Azure Virtual Desktop Associate Director at HR TechX Corp. This role defines and executes the infrastructure services roadmap, partners with global and regional IT leaders, and leads the design, deployment, and optimization of Azure Virtual Desktop environments to support secure, scalable, and high-performing IT services.
Responsibilities- Define and execute the roadmap for infrastructure services, ensuring alignment with business goals and digital transformation initiatives.
- Partner with global and regional IT leaders to deliver secure, scalable, and efficient technology solutions.
- Lead the design, deployment, and optimization of Azure Virtual Desktop environments.
- Drive cost-efficiency and end-user performance improvements across the virtual desktop estate.
- Manage the strategy, implementation, and support of Genesys Cloud.
- Collaborate with business leaders to optimize customer experience.
- Oversee design, security, and operations of enterprise network infrastructure including LAN, WAN, SD-WAN, VPN, and Wi‑Fi.
- Lead network modernization and performance initiatives with a focus on resilience and uptime.
- Direct day-to-day IT operations including monitoring, incident management, change management, and capacity planning.
- Ensure IT services are delivered with minimal disruption and meet or exceed SLAs and compliance standards.
- Lead operational risk management and business continuity planning for infrastructure services.
- Oversee lifecycle management of IT assets.
- Implement and manage endpoint security, patching, and configuration standards across the enterprise.
- Drive user productivity initiatives including device standardization, self-service tools, and automation.
- Manage IT support teams to provide timely and effective resolution of issues.
- Lead, mentor, and develop cross-functional infrastructure and support teams.
- Foster a culture of innovation, accountability, and continuous service improvement.
- Serve as the escalation point for high-impact incidents and major operational issues.
- Associate or bachelor's degree in computer science or related discipline; relevant experience may substitute for the degree.
- 15+ years of progressive IT infrastructure experience, including 5+ years in a senior leadership role.
- Proven expertise in: AVD and cloud-based desktop services
- Genesys Cloud voice platforms
- Network architecture and operations
- IT operations frameworks (ITIL, ServiceNow, monitoring tools)
- Strong track record of leading IT teams in high-availability and customer-facing environments (BPO, telco, or enterprise preferred).
- Excellent leadership, stakeholder engagement, and communication skills.
- Relevant certifications (ITIL, Microsoft, Cisco, Genesys, etc.) are a plus.
- Full-time
- Business Development and Sales
- Technology, Information and Internet
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IT Director AVD, Network
3 weeks ago
Quezon City, National Capital Region, Philippines R1 RCM Full timeOverviewWe are seeking a visionary and hands-on leader of AVD/Network/Voice. This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks.ResponsibilitiesDefine and execute the roadmap for infrastructure services, ensuring alignment with business goals and...
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IT Director AVD, Network
3 weeks ago
Quezon City, National Capital Region, Philippines R1 RCM Full timeOverview We are seeking a visionary and hands-on leader of AVD/Network/Voice . This role is key to delivering seamless user experiences, high availability, and operational excellence across virtual desktops, voice platforms, and networks. Responsibilities Define and execute the roadmap for infrastructure services, ensuring alignment with business goals...
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Mandaluyong City, National Capital Region, Philippines beBeeEndUserComputing Full time ₱3,500,000 - ₱5,000,000Job Opportunity: EUC SpecialistWe are seeking an experienced End User Computing (EUC) specialist to provide technical support and expertise in desktop engineering, virtualization, and cloud computing.The ideal candidate will have a strong background in Microsoft Windows 11 and Office products, as well as experience with Azure Active Directory, Endpoint...
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Quezon City, National Capital Region, Philippines Questronix Corporation Full timeJob description:Provide onsite and remote support for desktops, laptops, printers, and standard peripherals.Troubleshoot and resolve hardware, software, and connectivity issues.Perform system reimaging, virus removal, and patch updates.Assist in the backup and recovery of user data and configurations.Document support activities and update configuration...
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