Finance (incl. Tax, Treasury, Accounting, M&A) April 1, 2025 Accounts Receivable Senior Billing

2 days ago

Manila, National Capital Region, Philippines GEA Group Full time
Accounts Receivable Senior Billing Analyst

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA's success – come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Position type: Full time

Site: This role is based in Alabang office, requiring full-time in-office work, with hours from 8:00 AM to 5:00 PM CET.

Your responsibilities and tasks:
  • Manages the daily billing processes for spare parts and service projects within NAM service.
  • Responds to customer inquiries in a timely and professional manner on billing questions (email, phone, portal, etc.).
  • Efficiently creates (within SAP or MS Axapta), audits, and transmits invoices via mail, email, or customer portals.
  • Manages customer information and company information related to online portals and ERP customer account set up (billing addresses, terms, etc.).
  • Interface with Customer Service Representation (CSRs) to correct and/or address any sales order related billing errors to ensure prompt payment to GEA upon delivery of the invoice.
  • Communicates with customers on any billing related needs for their accounts.
  • Works with other departments (Collections, Sales, Division, Region, etc.) in a timely and professional manner.
  • Balances open tasks with other staff support priorities within the team or department when known.
  • Other service department tasks and assignments as directed by department manager.
Your profile and qualifications:
  • Preferably an accounting or business degree or commensurate experience in inside sales billing support.
  • 3-5 years in a billing role (preferably business to business) supporting inside sales to demanding industrial customers.
  • Able to provide business support to a multi-location team efficiently and accurately.
  • Computer literacy including knowledge of SAP, MS Axapta, CRM, MS Office, or ability to quickly learn business software applications.
  • Ability to efficiently work with online customer payment portals and order management screens.
  • Able to multi-task and work under pressure.
  • Self-motivated and highly organized. Must be able to work independently and as part of a team.
  • Open vacancy is on US Eastern Time work shift (8AM-5PM EST).

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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