Hardware Depot Engineer

National Capital Region (NCR), Taguig City

• Candidate must possess at least a Bachelor's/College Degree on Computer Science/Information Technology, Engineering (Computer).
• Fresh Grad / Entry Level specializing in IT/Computer - Hardware or equivalent.

DXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services that transform global businesses. We deliver excellence for our customers, colleagues and communities around the world.

Accelerate your career and reimagine the possibilities with DXC

We inspire and take care of our people. Work in a culture that encourages innovation and where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. Leverage technology skills and deep industry knowledge to help clients. Work on transformation programs that modernize operations and drive innovation across our customer's entire IT estate using the latest technologies in cloud, applications, security, IT Outsourcing, business process outsourcing and modern workplace.

Roles and Responsibilities:

• Diagnosing and repairing defective hardware.
• Managing inventory and tracking hardware movement.
• Coordinating shipping and logistics for hardware distribution.
• Collaborating with vendors for warranty and repair services.
• Documenting repair activities and maintaining detailed records.
• Ensuring adherence to safety and quality standards.
• Timely Repairs:Ensure all hardware repairs are completed within the agreed service-level timelines.
• Accurate Inventory Management:Maintain up-to-date and accurate inventory records, minimizing discrepancies.
• Shipping Efficiency:Meet on-time shipping and delivery performance targets.
• Quality Standards:Consistently meet or exceed hardware quality benchmarks post-repair.
• Cost Control:Optimize repair and shipping processes to maintain budget compliance.
• Compliance:Ensure all processes align with company policies, industry standards, and safety protocols.

Working relationships:

• Internal:Work closely with warehouse teams, operations staff, and quality assurance teams to streamline repair and shipping processes. Collaborate with management to provide updates on performance metrics and operational improvements.
• External:Liaise with vendors and suppliers for warranty claims, parts procurement, and service agreements. Coordinate with logistics partners to ensure efficient shipping and delivery of hardware.
• Cross-functional Teams:Interface with procurement, asset management and IT teams to address hardware lifecycle management and ensure alignment with organizational objectives.

Technical skills:

• Proficiency in using diagnostic tools and hardware repair equipment.
• Strong understanding of hardware components such as CPUs, GPUs, storage devices, and power supplies.
• Experience with inventory management systems and tracking software (e.g., ServiceNow).
• Familiarity with shipping and logistics software for managing distribution workflows.
• Knowledge of ESD (Electrostatic Discharge) safety standards and practices.
• Ability to interpret technical manuals, schematics, and documentation.
• Hands-on experience with soldering, assembly, and component-level troubleshooting.
• Basic understanding of networking hardware (e.g., routers, switches) and connectivity standards.
• Competence in maintaining and updating service records in CRM or ERP systems.
• Familiarity with quality control tools and processes to ensure hardware reliability and compliance.

Education and Experience Required:

• Bachelor's degree in a relevant field (Computer Science, Engineering, IT, Business) or equivalent combination of education and experience
• Fluency in written and verbal English
• Proven experience in infrastructure technology analysis
• Proficiency in data analysis and technical knowledge

What awaits you in DXC:

Health Insurance (HMO) for you and dependents upon hiring

Life Insurance coverage from day 1 of employment

Days Vacation and 15 Days Sick Leave

Expanded maternity leave up to 120 days and Maternity Benefits

Expanded paternity leave up to 30 days

Non-Taxable Allowance (De-minimis)

Company-sponsored trainings upskilling, and certification

Flexible Working Arrangements (Virtual First)

Healthy and Encouraging Work Environment

Recognition and Pay for Performance Culture

Supplemental Pay (Standby/Shift)

Retirement Program

Employee Assistance Program

If you are motivated to deliver excellent results, want to grow your career and make a difference, come join us

We are DXC.

• Location: Taguig City, National Capital Region (NCR).