Intake Specialist

4 weeks ago

Manila, National Capital Region, Philippines Pearl Full time

Role: Intake Specialist

Work Arrangement: Fully remote, following Pacific Time working hours

Job Type: Independent Contractor, Full-time

Work Schedule: 40 hours per week, including weekends (Saturday & Sunday required). Typical rest days will be Monday–Tuesday or Tuesday–Wednesday (subject to adjustment).

Location: Remote

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we've hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we're building for: WATCH HERE

Why Work with Us?

We're not just another recruiting firm—we focus on placing candidates with exceptional US and EU founders who prioritize the long-term success of their team members. We also provide retention bonuses at 3, 6, 9, and 12 months, as well as community-driven benefits like an annual retreat.

About the Company:

This company supports speech therapists across the U.S. in growing thriving private practices. By taking on key administrative tasks like marketing, insurance billing, and patient intake. They help clinicians focus on care while ensuring patients get timely, high-quality service.

Role Overview:

We're hiring a personable, organized, and results-drivenIntake Specialist to help convert inbound leads into booked evaluations for partner speech therapy practices. You'll be the first point of contact for patients—guiding them through the intake process, answering basic questions, estimating insurance coverage, and scheduling appointments with the right therapist.

Core Responsibilities
  • Respond to inbound leads via phone and text who are seeking speech therapy services
  • Build trust and connection quickly, representing our partner practices with professionalism and empathy
  • Use proprietary tools to estimate out-of-pocket insurance costs
  • Match patients with appropriate therapists based on location, specialty, and insurance compatibility
  • Schedule evaluations and follow-ups using EHR and calendar tools
  • Maintain organized records of all communications and outcomes across multiple practices
Non-Negotiables:
  • Excellent communication skills and a friendly, professional phone presence
  • Strong attention to detail and ability to stay organized across multiple systems
  • Tech-savvy and comfortable navigating CRMs, scheduling tools, and communication platforms
  • Availability to work weekends (Saturday & Sunday)
Nice-to-Haves:
  • Experience in patient intake, sales, or cold calling
  • Prior exposure to healthcare, insurance coordination, or therapy-related settings
  • Ability to work autonomously and deliver results in a fast-paced, client-facing role

Remote Work: Fully remote—work from anywhere

Generous PTO: Ample paid time off to rest and recharge

Health Coverage: HMO coverage after 3 months

Direct Mentorship: Grow through guidance from international industry experts

Learning & Development: Ongoing access to resources for professional growth

Global Networking: Work and connect with professionals around the world

Work-Life Balance: Flexible hours that support a healthy work-life balance


Our Recruitment Process:
  1. Application
  2. Screening
  3. Skills Assessment
  4. Top-grading interview
  5. Client Interview
  6. Job Offer
  7. Client Onboarding
Ready to Join Us?

If this role aligns with your skills and career goals, we'd love to hear from you. Apply now to take the next step in your journey with Pearl.

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