
Thai Subject Matter Expert
4 weeks ago
J-K Network Manpower Services – Pasig City, Metro Manila – Clark, Pampanga
Highly Negotiable
English, Thai
Benefits:- Visa Processing
- Relocation Assistance
- 13th month pay
- Leaves
- Allowances
- With Training
Company Profile: American technology and analytics-enabled BPO Company that delivers end-to-end solutions to its clients. It is one of the world's largest independent BPO companies with over 36,000 employees. They support the biggest and well-known American software and technology product providers.
Responsibilities:- Identify and resolve operational problems using expertise and judgment.
- Improve workflow efficiencies.
- Coach agents on how to navigate through systems to find information needed for calls.
- Identify agent strengths and opportunities and report findings to supervisors.
- Open to Native and Non-native Thai Speakers.
- Effective communication skills in English and Thai.
- Completed at least 2 years in college.
- Willing to work and relocate to Pampanga.
- Background in IT preferred.
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