Sales Operation Coordinator

3 days ago


Manila, National Capital Region, Philippines Hellmann Worldwide Logistics-Philippines, Inc. Full time

Job Description:

  1. Perform duties and responsibilities pertaining to Sales Standards and Governance, including the implementation of global and regional processes, standards, guidelines and performance management systems.
  2. Provide sales administrative support in relation to scheduling of sales meetings, preparation of sales materials, and SOPs for customer types A/B/C/D.
  3. Assist the sales executives and managers in preparing quotations.
  4. Provide quality proposals to the RFQ sponsor for validation and submission to the client.
  5. Assist in updating the CRM system.
  6. Set appointments for target customers.
  7. Perform tariff/rates administration.
  8. Receive, record, and assign sales leads based on standard operating procedures for sales lead administration.
  9. Maintain and file updated Customer SOPs and CSIs.
  10. Maintain database, statistics, and essential files on pertinent sales information.
  11. Respond to overseas correspondences relating to customer needs such as rate inquiries, sales leads, and perform other duties assigned from time to time.
  12. Provide temporary support for Tender Management in coordinating tariffs/rates administration from Product heads.
  13. Analyze customer requirements and recommend cost-effective supply chain solutions for the SME accounts of the area.
  14. Analyze market research data on an ad-hoc basis and provide intelligence.
  15. Build and optimize business models for internal and external customers.
  16. Gather and provide relevant data for market research activities led by RC/PAC Marketing.
  17. Aid and support sales in their sales activities.
  18. Provide temporary Tender Management support in maintaining the pricing database of transportation rates and logistics/distribution rates.
  19. Support market intelligence on competitors' pricing, capabilities, facilities, client base, products, and services for competition analysis.

Qualifications:

  1. Bachelor's degree in Business Administration/Economics/Marketing/Logistics.
  2. 2 years of work experience preferred in an international environment (minimum).
  3. 2 years of overall industry experience (minimum).
  4. Solid knowledge of Microsoft Office Software (Excel, PowerPoint, Outlook, and Word).
  5. Professional PowerPoint creation and presentation skills.
  6. Profound knowledge of Customer Relationship Management tools (CRM).
  7. Good knowledge of SAP or other ERP systems is an advantage, especially as it relates to reporting and understanding of forwarding and Supply Chain Management IT systems functionalities.
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