System Engineer

2 weeks ago

Taguig, National Capital Region, Philippines Ardent Networks Inc. Full time

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Overview

This is a full-time on-site role for a System Engineer located in Metro Manila. The System Engineer will work closely with the sales and tech team to translate the business requirements into high-quality proposals, ensuring accurate and compelling solutions that will help increase the chances of winning business. You will be responsible for designing, implementing, and maintaining systems, troubleshooting technical issues, providing technical support, and system administration tasks. The role involves working closely to ensure systems are efficiently running to support the company\'s operations and growth.

Responsibilities
  • Manage the end-to-end pre-sales process for complex IT projects, ensuring high-quality, accurate, and compelling proposals that align with customer needs.
  • Collaborate with clients to deeply understand their business, the challenges, technical requirements, and objectives. To ensure the proposal is tailored and relevant.
  • Creation of proposals that clearly articulate the value proposition, technical approach, delivery model, solution design, and pricing strategy. Ensuring all content is accurate, compelling, and aligned with customer expectations.
  • Work with internal teams, including technical experts and delivery leaders to validate the feasibility of proposed solutions to be both technically sound and commercially viable.
  • Develop strategies to position proposals competitively, addressing customer pain points, differentiating the company's offerings, and highlighting key value drivers.
  • Prepare and deliver persuasive presentations to clients, demonstrating the proposed solution's benefits and how it meets their requirements
  • Conducting on-site installations, configuration, and integration of our telecommunication products and solutions
  • Delivering post-sales technical support and training to customers, ensuring their satisfaction and successful adoption of our offerings
  • Staying up-to-date with the latest industry trends, technologies, and competitive landscape to provide valuable insights to the sales team
Qualifications
  • Bachelor\'s/College Degree in Computer Science, Engineering, Information Technology, or any equivalent
  • In-depth understanding of similar IT services: Cybersecurity, Networking,Servers and storage, and Data Center Infrastructure.
  • Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
  • Able to maintain and improve proposal documents and presentations.
  • Ability to collaborate effectively with cross-functional teams and build strong relationships with clients.
  • Has the capability to work effectively under pressure, maintaining composure and delivering high-quality results in challenging and dynamic environments.
  • Experience in the IT industry is a plus
  • Relevant certifications (e.g., CompTIA, Cisco) are beneficial but not required
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology

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