technical support specialist

4 days ago


Mandaluyong City, National Capital Region, Philippines Mandaluyong Full time
TECHNICAL SUPPORT SPECIALIST (TIER 2) – ASCEND PARTNERSHIP SOLUTIONS CO.

DAY SHIFT / AUSTRALIAN CAMPAIGN

LOCAL / 24/7 SHIFTING SCHEDULE

MONTHLY PERFORMANCE BONUS (LOCAL AND INTERNATIONAL)

COMPANY MEDICAL BENEFITS

ANNUAL MERIT INCREASE

INTERNATIONAL GROWTH AND CAREER ADVANCEMENT

Company: ASCEND PARTNERSHIP SOLUTIONS CO.

Category: DIRECT COMPANY

Type: Full Time

Location: MANDALUYONG CITY

Job Responsibilities
  1. Provide technical support and troubleshooting for customers.
  2. Assist in resolving customer issues in a timely manner.
  3. Document and track customer interactions and issues.
  4. Collaborate with team members to improve customer service processes.
Minimum Qualifications
  1. Experience in technical support or related field.
  2. Strong communication and problem-solving skills.
  3. Ability to work in a fast-paced environment.
  4. Willingness to work flexible hours.
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