Enterprise Business Process Management Officer
5 days ago
Job Description
PROCESS DESIGNERCapability Summary: Transform operating models such as end-to-end business process design and resource management; and establish performance measurement frameworks.
Capability Description:
- Evaluates effectiveness of key processes using Lean Six Sigma, other quality management tools and best practices.
- Initiates process review based on feedback from stakeholders and industry practices & standards.
- Identifies opportunities for process improvement and measures corresponding potential business impact.
- Analyzes root causes of process wastes, gaps, and inefficiencies.
- (Re)designs end-to-end business process and support architectures within regulatory compliance framework.
- Embeds customer experience, control procedures and performance monitoring mechanisms to measure and monitor process effectiveness.
- Maps processes to banking capabilities indicated in the Banking Industry Association Network (BIAN) standards, and provides automation updates on the enterprise architecture map.
- Ensures implementation of TO-BE process design, including pertinent documentation from the operating unit, to support the enacted change.
Value Added Contribution:
- Mapping of as-is business processes and corresponding BIAN capabilities.
- Design of optimized end-to-end business processes.
- List of automation projects.
- Computation of project benefits.
Capability Summary: Integrate business requirements to the solution design, and oversee development, testing, and deployment of the project.
Capability Description:
- Measures potential business impacts of project.
- Analyzes business requirements and ensures incorporation to process design.
- Consults and seeks sign-off from business owners on recommended implementation plan.
- Communicates requirements to the assigned development team.
- Evaluates possible solutions to technical issues and concerns and recommends to business owners.
- Escalates solution delivery issues that impact the business.
- Monitors project roll-out to ensure business process stability.
Value Added Contribution:
- Gathering of business requirements.
- Evaluation of possible solution implementation plans.
- Communication of the Voice of the Business.
Capability Summary: Promotes adoption of scrum practices, rules and values in solution execution.
Capability Description:
- Coaches the team to observe agile practices.
- Clears identified impediments that hinder progress toward the goal.
- Institutes collaboration culture in the scrum team.
- Addresses dynamics among team members.
- Fosters good relationship among the product owner, the team, and other stakeholders.
Value Added Contribution:
- Coaching the self-organizing team on agile practices.
- Recommendation on use of agile methodology.
- Addressing disruptions in the solution delivery.
Associate
Employment TypeFull-time
Job FunctionAccounting/Auditing, Information Technology, and Business Development
IndustriesBanking, Financial Services, and Technology, Information and Media
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