Client Service Associate

3 days ago


Davao City, Davao, Philippines Metrobank Full time

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. With Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach

Position Title:

Policy Manager

Job Summary:

This position is responsible for establishing new, enhancing/updating consumer loan-related policies, managing the end-to-end process of consumer loan products, and ensuring compliance with the regulatory and credit policies of the Bank.

Qualifications:
  • Bachelor's degree holder
  • At least 3-6 years of experience in policy creation and implementation
  • At least 3-6 years of experience handling consumer loan portfolios
  • Well-versed in report creation
  • Attentive to detail
  • Good communication skills (verbal and written)

Head Office Location: BGC

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.

#J-18808-Ljbffr

  • Davao City, Davao, Philippines Venture Smarter Full time

    Company: Venture SmarterWork Arrangement: Work From HomeSalary: $3,000 - $3,500/month (Based on experience)Job Type: Full-Time | RemoteRole Overview:We seek a highly organized, proactive, and customer-focused Client Services Officer to join our remote team. You will be the primary point of contact for our clients, ensuring they receive outstanding service...


  • Davao City, Davao, Philippines beBeeCommunication Full time

    Unlocking Digital Performance through Expert Roles Job Title: Associate - Customer Service OperationsJob Description:The ideal candidate will be responsible for monitoring queues in real-time to identify and call out any risks to meeting contractual Key Performance Indicators (KPIs) such as Service Level, Abandonment %, Line Adherence, Handling Capacity,...


  • Davao City, Davao, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

    Talent Outsourcing Channel Solutions' is seeking talented Telecommunication Billing Associates to join our dynamic team in Davao City, Davao del Sur. As a Telecommunication Billing Associate, you will be responsible for providing exceptional customer service and handling all aspects of telecommunication billing for our clients. This is a full-time position...


  • Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time

    Talent Outsourcing Channel Solutions is seeking talented Telecommunication Billing Associates to join our dynamic team in Davao City, Davao del Sur. As a Telecommunication Billing Associate, you will be responsible for providing exceptional customer service and handling all aspects of telecommunication billing for our clients. This is a full-time position...

  • Service Advocate

    20 hours ago


    Davao City, Davao, Philippines beBeeCustomerSupport Full time ₱200,000 - ₱400,000

    Job OverviewWe are seeking a highly skilled and detail-oriented Client Service Associate to join our team. The ideal candidate will have excellent communication skills, be able to work efficiently in a fast-paced environment, and demonstrate a strong commitment to providing exceptional customer service.Key ResponsibilitiesTransaction Processing: Accurately...

  • Accounting Associate

    4 weeks ago


    Davao City, Davao, Philippines Connext Full time

    Join Our Team as an Accounting Associate and work Onsite in Bajada, DavaoAt Connext Global Solutions, we're not just about outsourcing — we're about innovating and elevating business processes for world-class companies across diverse industries, including Title and Escrow, Healthcare, Produce Distribution, Retail & Fashion, Design Consulting, and Finance....


  • Davao City, Davao, Philippines Fair Trade Outsourcing Full time

    JOB PURPOSECustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...


  • Davao City, Davao, Philippines FTO Full time

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates (CSAs)...


  • Davao City, Davao, Philippines FTO Full time

    OverviewJOB PURPOSECustomer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions. Customer support representatives (CSRs), customer service advisors, or customer service associates...


  • Davao City, Davao, Philippines beBeeCustomerService Full time

    About Us We are seeking a professional to work in our contact center as a representative. This role involves interacting with clients across various regions to provide product and service information, address concerns, and resolve issues. Job Responsibilities: Respond to customer inquiries regarding policies, contracts, and services. Deliver excellent...