Quality Asurance Analyst

2 weeks ago


Makati, Philippines RBT Consulting Corporation Full time

Apply for the Quality Assurance Analyst role at RBT Consulting Corporation . Recommend and ensure that quality assurance standards and processes are implemented and achieved. Work on KPI, statistics, lead generation analytics, campaign testing for both manual and automated testing. Collaborate with sales/call center/marketing teams to reproduce, analyze, and document issues. Demonstrate ownership and accountability through self‑directed task management. Review functional/operational requirements for lead generation, sales and advertising campaigns. Determine which test campaigns and calls under what statistics will improve effectiveness and efficiency for lead generation and sales analytics (Automation Testing). Perform QA of calls & chats for lead generation in the call center department. Entry‑Level: minimum of 1‑2 years professional experience (BPO, Corporate, LeadGen, Agency). Excellent verbal and written communication skills. Business analysis and requirements gathering abilities. Familiarity with Meta Advertising & Analytics. Seniority level: Associate. Employment type: Full‑time. #J-18808-Ljbffr


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