Senior Technical Consultant

Workato Muntinlupa City, National Capital Region, Philippines Senior Technical Consultant Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI‑powered platform enables teams to navigate complex workflows in real time, driving efficiency and agility. Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast‑changing world. Why join us? Ultimately, Workato believes in fostering a flexible, trust‑oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. We also believe in balancing productivity with self‑care. That’s why we offer a vibrant and dynamic work environment along with a multitude of benefits you can enjoy inside and outside of work. Responsibilities Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to achieve value quickly. Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers. Sharing best practices from a business and technical perspective, related to deployment models and governance structures. Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for platform enhancements while managing customer expectations. Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries. Becoming a trusted customer advisor and advocate within Workato. Participating in and conducting post‑onboarding deployment health checks and guidance on integration and process optimizations. Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for both customers and the extended team. Prioritizing and delivering an outstanding customer service experience to Workato customers. Managing multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time. Requirements Qualifications / Experience / Technical Skills 5+ years of hands‑on experience in solutions and implementation consulting. Knowledge and understanding of integrations and system design principles. Good understanding of technology and industry trends, especially in the app integration space. Demonstrated implementation of quality integration solutions by applying best practices. Strong understanding of on‑premise infrastructure & cloud‑based deployments, configurations along with monitoring & management. Experience with the SDLC & end‑to‑end experience in developing, supporting & troubleshooting integrations. Ability to create quality technical documentation. Experience working with at least one Integration Platform such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite. Experience with cloud business apps like Workday / NetSuite / Salesforce / ServiceNow / SAP is a plus. Experience with web development frameworks and knowledge of JS front‑end and back‑end is a plus. Experience with OEM or embedded SaaS solutions is a plus. Experience embedding third‑party integrations or iFrames into web apps is a plus. Soft Skills / Personal Characteristics Strong collaboration skills, ability to adapt to a dynamic start‑up environment with a passion for making an impact. Critical thinking, and analytical skills with an entrepreneurial and proactive mindset. Ability to effectively prioritize tasks and manage time, even under high‑pressure situations. Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non‑technical audience. Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. (REQ ID: 2429) Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Information Technology Industries: Software Development #J-18808-Ljbffr