Customer Relationship Management Consultant

4 days ago

Muntinlupa, Philippines Coforge Full time

Customer Relationship Management Consultant Coforge Muntinlupa City, National Capital Region, Philippines Skills: Email Marketing, HTML and Campaign automation tools like Salesforce Pardot or HubSpot CRM or Microsoft Dynamics 365 Experience: at least 2 years of experience in creative production / design execution Responsibilities Own all aspects of managing assigned end-to-end eDM insights and event campaigns, with a specific focus on events. Liaise with stakeholders to understand requirements, confirm campaign brief, and customer journey. Establish required elements in CRM including: Target audience segmentation and list extraction, online list review and actioning, list uploads etc. Creation of required campaign content – email, event pages, web forms, etc. Creation of campaign code for Lead tracking. Monitoring and actioning audience governance across multiple campaigns. Data management such as the creation of Leads for webinar events. Monitor campaign analytics and flag early metrics to campaign business owner. Seniority level Associate Employment type Full-time Job function Marketing Industries IT Services and IT Consulting #J-18808-Ljbffr

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