Customer Service Representative

4 weeks ago

Cebu City, Philippines Staff Outsourcing Solutions Full time
Customer SStaff Outsourcing Solutions is currently looking for:

CUSTOMER SERVICE REPRESENTATIVES-VOICE (onsite assignment, graveyard shift)

Accounts: Healthcare (Insurance), eCommerce, Retail

Qualifications:
* Preferably with at least 6 months of CSR experience
* Excellent verbal and written English Communication Skills
* Average Typing Speed of 45-50 WPM
* Knowledge of e-Commerce and Retailing is a plus
* Excellent and able to Multi-task on the following: Answering email inquiries, Able to do Inbound Calls, Able to do Outbound Calls for Callbacks
* Fast learner & highly trainable with good analytical skills
* Team player and able to work with less supervision
* Knowledge using Microsoft Excel Files
* Good problem solver & has a Positive attitude
* Must be willing to work graveyard shifts, weekends, and holidays
* Well-organized, Responsible, and Initiative
* Independent with positive work ethic and passion to succeed
* Willing to start immediately

Why apply with us?
* Competitive salary and may be determined and is negotiable based on your qualifications
* Equipped with the latest technologies
* Monthly Incentive Rewards on successful orders and Attendance Productivity
* Offers Full-time employment and Career Growth
* Easily accessible from almost any part of the Metro Cebu area.
* One (1) Day Application Process Only
* Service Incentive Leaves Upon Regularization
* Attendance Productivity Incentives
* Additional Hazard Pay within Qualifying Hours
* Stable Job with Salary Appraisals
* Holiday and Night Differential Premium Pay Rates
* Job Promotion is highly possible... if YOU have the drive.
* HMO/Health Insurance
* Work-Life Balance
* Free Pre-hiring Medical Laboratories
* Free Coffee

Sound Connection Philippines, Inc./Staff Outsourcing Solutions, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with dedication and commitment effectively removes the stress and conflict that would normally exist in businesses that are consistently keeping up with today's global demands.

Sound Connection/Staff Outsourcing Solutions firmly believes in being transparent to its clients to apply effective ways to deliver results that extends your global reach. The variety of services we offer that targets specific market segment makes us a reliable and a long-term solid partner to our clients. The opportunities we provide enabled us to serve several business organizations ranging from small start-ups to mid-size multinationals. With the core competencies of our professional workforce with excellent proficiency in English and flexible services, Sound Connection Philippines is the right partner as an offshore and BPO solutions provider.

Overview:
Sound Connection specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expanding reach on their operations globally, meet the increasing demand and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Sound Connection has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.

"Sound Connection is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by Labor Law of the Philippines."

Location: 7F MDCT Building, Leyte Loop, Cebu Business Park, Mabolo Cebu City
For those interested, respond to this post with your updated resumes and contact details for a possible preliminary screening and interview scheduling.

Walk-in applicants are welcome to drop by our office from 10:30 AM until 7:00 PM, Monday to Friday only. Bring a copy of your updated resume & valid ID

*Note: To be fair to all job seekers, we adopted a ‘first come first serve’ policy on our HR staff and recruitment administration. Please be advised that we may temporarily halt our recruitment process without further notice from the date of this advertisement.ervice Representative (START ASAP / Onsite) ( CEBU CITY)

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines TOPSERVE SERVICE SOLUTIONS, INC Full time

    Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at TOPSERVE SERVICE SOLUTIONS, INC.Key Responsibilities:Provide exceptional customer service via phone, email, and chatRespond to customer inquiries and resolve issues in a timely and professional mannerWork collaboratively with...

  • Customer Service Representative

    2 weeks ago

    Paranaque City, Calabarzon, Philippines Topserve Service Solutions Inc. Full time

    A. Job Summary We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise. B. Key Responsibilities: * Respond promptly to customer inquiries and...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Job Description:Job Title: Customer Service RepresentativeAbout Neksjob Corporation: Neksjob Corporation is a dynamic and rapidly growing company that values customer satisfaction and excellence in service delivery.Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Eteam Workforce Private Corporation Full time

    Customer Service Representative Job Description **Job Summary:** We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Eteam Workforce Private Corporation. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexie Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lexie Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexie Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lexie Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines RecruiterPH Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RecruiterPH. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob.About the Role:As a Customer Service Representative, you will be responsible for:Responding to customer inquiries and resolving issues in a timely and professional manner.Providing accurate and efficient...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Lexie Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Lexie Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring customer satisfaction.Key...

  • Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Staff Outsourcing Solutions.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and...

  • Customer Service Representative

    2 weeks ago

    Cebu, Philippines Neksjob Full time

    Job Title: Customer Service Representative About the Job: We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob in Cebu. As a Customer Service Representative, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Velasco Outsourcing Company Full time

    Wake Up To A Better Future Are you looking for a career that offers stability and growth? Velasco Outsourcing Company is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients. Responsibilities: * Provide customer service to clients...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Staff Outsourcing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    Job Title: Customer Service RepresentativeStaff Outsourcing Solutions is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Staff Outsourcing Solutions Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Staff Outsourcing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    Gratitude Philippines is seeking a highly skilled and motivated individual to fill the role of Customer Service Representative. The ideal candidate will have a strong background in banking and financial services, with a passion for delivering exceptional customer experiences. The successful candidate will be responsible for providing top-notch support to...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines ETeam Full time

    Job Title: Customer Service RepresentativeJob Description:ETeam is seeking a highly skilled Customer Service Representative to join our team. Key responsibilities include:Responding to customer inquiries and resolving issues in a professional and timely mannerProviding excellent customer service and ensuring customer satisfactionWorking collaboratively with...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Neksjob.About the Role:As a Customer Service Representative, you will be responsible for:Responding to incoming calls from customers, answering questions and inquiries, and troubleshooting problems.Providing...