Assoc Tech SVC Desk
1 day ago
Assoc Tech SVC Desk page is loaded## Assoc Tech SVC Desklocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• With guidance, performs routine support duties, including:o Assisting with first line user support by guiding users through the necessary steps to restore functionality,o Troubleshooting hardware, software and connectivity issues using remote access toolso Escalating complex issues to 2nd and 3rd level resolver teams, ando Coordinating and fulfilling end-user service requests including installation of software and user administrative related requests.• Ensures tickets are managed to closure and keeps users / clients updated on status and progress.• Learns and complies with the Service Desk, desktop, peripheral and related connectivity and security policies and procedures.• Contributes to continues improvement of the Service Desk knowledge base.• Delivers results in support of the organizations SLAs.• Assists with special projects as assigned**You will be successful in this role if you have:**High School diploma or GED requiredGenerally, less than 1 years’ experience in area of responsibilityUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at or alternatively Toll Free: (Prompt 4). US job seekers can find more information about Unisys’ .#J-18808-Ljbffr
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Assoc Tech SVC Desk
2 weeks ago
Mandaluyong, Philippines Unisys Full timeAssoc Tech SVC Desk page is loaded## Assoc Tech SVC Desklocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• With guidance, performs routine support duties, including: o Assisting with first line user support by guiding users through the necessary steps to restore...
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Tech Svc Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeTech Svc Desk - L1 page is loaded## Tech Svc Desk - L1locations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.• Requests...
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Sr Tech Svc Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeSr Tech Svc Desk - ITIL page is loaded## Sr Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client...
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Ld Tech Svc Desk
1 day ago
Mandaluyong, Philippines Unisys Full timeLd Tech Svc Desk - ITIL page is loaded## Ld Tech Svc Desk - ITILlocations: Citynet - Mandaluyong Citytime type: Full timeposted on: Posted Todayjob requisition id: REQ **What success looks like in this role:**• Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software, client...
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assoc Tech Svc Desk
2 weeks ago
Mandaluyong, Philippines Unisys Full timeWhat success looks like in this role: Assisting with first line user support by guiding users through the necessary steps to restore functionality. Troubleshooting hardware, software and connectivity issues using remote access tools. Escalating complex issues to 2nd and 3rd level resolver teams. Coordinating and fulfilling end‑user service requests...
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Tech Svc Desk
2 days ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱200,000 - ₱250,000 per yearWhat success looks like in this role: • Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests.• Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. • Escalates complex problems to other...
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Sr Tech Svc Desk
6 days ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱200,000 - ₱250,000 per yearWhat success looks like in this role: • Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and o Assisting with resolution of Issues with network...
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Sr Tech Svc Desk
2 days ago
Mandaluyong City, National Capital Region, Philippines Unisys Full time ₱400,000 - ₱800,000 per yearWhat success looks like in this role: • Provides Tier 1 and Tier 2 support.• Troubleshoots and resolves complex issues including: oSupporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemail systems, and oAssisting with resolution of Issues with network connectivity,...
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L2 Service Desk Engineer
1 week ago
Mandaluyong, Philippines ConnectOS Full timeSchedule Schedule: Monday - Friday (6:00AM - 3:00PM PHT) What are we looking for? Reporting to the Shared Services Manager, as the Level 2 Service Desk Engineer, you provide second level service desk support to clients and staff across Australia to ensure all services are delivered and completed within agreed KPIs and SLAs. You will work in a close,...
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Assoc Analyst Ticketing&Tariff
1 week ago
Mandaluyong, Philippines Royal caribbean international Full timePosition Summary The Ticketing & Tariff Associate Analyst role is a subject matter expert in front and back-office processes. This position is key to identify and communicate system and process improvement opportunities in back-office agency functions that will drive efficiencies and cost reductions. This role is responsible for identifying financial...
