Team Lead Service Delivery
3 weeks ago
Job Description Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead working onsite in Bacolod City, Philippines you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do You’re a first‑line manager leading a team. You’ll motivate your team to meet TTEC and client metric performance goals, answer associates’ questions, resolve issues, handle customer escalations, and ensure quality customer experience on every interaction. You’ll report to the Manager, Service Delivery. During a Typical Day, You’ll Coach associates to achieve company and client goals while addressing employee issues and coordinating training. Manage multiple, complex tasks and projects while monitoring attendance, processing payroll, and handling administrative tasks. Motivate and mentor the team through constant coaching, feedback, recognition, and tough conversations when needed. Utilize TTEC and client tools throughout the day, troubleshoot technology issues, and support outage processes. Impact the company’s financial health by leading with compassion, retaining employees, and influencing absenteeism and occupancy. What You Bring To The Role Associate degree, technical school, or equivalent experience. Promote a performance‑driven culture and inspire others. Strong time‑management and prioritization skills. Engage and support your team with proper tools and systems. Customer‑focused mindset. Comfortable with computer systems. What You Can Expect Supportive career and professional development. An inclusive culture where giving back is encouraged. A global team of lifelong learners guided by our values. PTO, wellness, and healthcare benefits. Compensation package, performance bonuses, and tuition reimbursement. About TTEC TTEC is a leading technology & customer experience company that makes customers happy. Since 1982, we’ve helped brands create engaging, profitable customer experiences using humanity and technology. We are an equal‑opportunity employer and commit to a diverse and inclusive workforce. Visit for more information. Primary Location PH-Western Visayas - Bacolod Job Details Role Level: Not ApplicableWork Type: Full‑TimeCountry: PhilippinesCity: Bacolod, Western VisayasCompany Website: Function: Information TechnologyIndustry: IT Services & Consulting, Telecommunications & Outsourcing #J-18808-Ljbffr
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Team Lead Service Delivery
2 weeks ago
Bacolod, Philippines TALENTMATE Full timeService Delivery Team Lead Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead working onsite in Bacolod City, Philippines you’ll be a part of bringing humanity to business. What You’ll Do Lead a team of associates, ensuring they meet TTEC and client metric performance goals. Answer...
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Director, Service Delivery
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Bacolod, Philippines TeleTech Holdings, Inc. Full timeYour potential has a place here with TTEC’s award‑winning employment experience. As a Director - Service Delivery working onsite in either Bacolod or Iloilo City, Philippines you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll be Doing Looking for an opportunity to manage client relationships? Do you have a passion to...
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End User Support, Lead
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Bacolod, Philippines Ubiquity Full timeJob Summary Participate in decision making and collaborating with the other IT teams in department wide projects. Plot team schedules and ensure that support coverage and on‑call schedules are defined and communicated accordingly. Support ticket auditing is needed to ensure all of the team’s tickets are handled within the established SLAs. Job...
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Bacolod, Philippines NEKSJOB CORPORATION Full timeJob Overview: We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering excellent service with every interaction. Key Responsibilities: Handle incoming customer calls, emails, or chats in a...
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Warehouse Team Leader
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Healthcare Customer Service Representative
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Account Supervisor
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Massive Hiring Customer Service Representatives
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