We are looking for Customer Service Representatives at Bacolod
1 week ago
Job Overview:
We are looking for dedicated and enthusiastic Customer Service Representatives to join our team. You will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and delivering excellent service with every interaction.
Key Responsibilities:
Handle incoming customer calls, emails, or chats in a professional and timely manner
Provide accurate information regarding products, services, and policies
Assist customers in troubleshooting concerns or resolving complaints
Ensure customer satisfaction through quality service and follow-up
Maintain records of customer interactions and update account information when necessary
Work with team leads and supervisors to improve service delivery
Qualifications:
At least a high school graduate
Excellent verbal and written communication skills in English
Strong listening and problem-solving skills
Willing to work on-site and on a shifting schedule
BPO experience is an advantage but not required – Fresh graduates are welcome to apply
Must be amenable to work in Bacolod City
Why Join Us:
Competitive salary and benefits
Paid training and development programs
Supportive work environment
Career growth opportunities
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