Assistant Vice President Product Management, Retail Lending

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking a high caliber professional to join our team as a Assistant Vice President Product Management, Retail Lending. Role Purpose: The AVP Product Management jobholder will lead product initiatives in the areas of new product / feature development, product feature enhancement and pricing within an agreed set of framework. The jobholder will ensure that card product and service are relevant and meet customer expectations. The jobholder should be flexible to handle different Retail Lending activities like acquisition, different portfolio management programs including cards usage. Principal Accountabilities Impact on the Business Ensure card products and services consistently meet customer expectations: By conducting regular product reviews including benchmarking exercises, competitor and market research, coordinating with internal and external business partners and to ensure card product and services remain relevant By understanding the needs of the market to identify opportunities product enhancements Perform periodic portfolio monitoring through MI reports and profitability models to ensure performance of the business is on track against plan targets and ensure timely reaction to market changes Customers / Stakeholders Be actively involved in the planning, implementation and reviews of all programmes of the Lending products in the context of budgets, milestones while ensuring adequacy of its processes Manage relationship with internal and external business partners through regular cadency and collaboration to ensure that we deliver the right product/s and service/s to customers. Listen and get feedback from frontliners on products and programs launched. Leadership & Teamwork Contributes to staff development by giving staff an opportunity to work independently while giving guidance when required and creating 2-way communication environment to ensure team goals are consistently met Coordinate with all functions in WPB to obtain resources and support in developing and maintaining the portfolio management strategy and the projects that support it Effectively uses the bank’s performance management process, identifying training needs, coaching and counseling staff and encouraging in sharing of best practice with other team members to increase team spirit and also self-esteem. Operational Effectiveness & Control By working closely with other IWPB units in designing fulfillment processes and identifying gaps in the efficient implementation of various initiatives To implement Group compliance policy locally by containing compliance risk in liaison with the Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators. By ensuring that relevant reports are in place and recommendations/insights provided by IWPB Lending Head and other stakeholders are acted upon by the marketing team To maintain HSBC internal control; standards, including timely implementation of internal and external audit points together with any issues raised by external regulators Qualifications With at least 2 years’ experience in the management of financial products whether as an individual contributor or a team member. Has a good sense of profit and loss analysis. Graduate of any business course Proactive and an independent worker with a working knowledge of how to manage processes efficiently. Creative thinker with focus on how to streamline processes Proficient in Microsoft Office and can present with confidence to senior management. Candidate with less relevant experience or skills may be offered a lower Global Career Band level than stated above. You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by Hong Kong and Shanghai Banking Corporation Limited Philippines #J-18808-Ljbffr