Executive Administration Business Support Manager

4 weeks ago

Manila, Philippines JPMorganChase Full time

Executive Administration Business Support Manager Join to apply for the Executive Administration Business Support Manager role at JPMorganChase . The Executive Administration Manager will create structured solutions to enhance support services, act as a subject matter expert in the field, and manage a team of Business Support Specialists. The candidate should possess an advanced high-level Executive Assistant skill set, including confidentiality, strong work ethic, good time management, resourcefulness, diligence, and a strong focus on business and client deliverables. The ability to balance competing priorities across executive assistance and business deliverables is essential, as is professionalism, drive, and determination with an interest in the business to foster a senior platform and global network. Key Responsibilities Lead and manage a team of administrative assistants, providing mentorship and coaching to promote career development. Oversee day-to-day team management activities, including ongoing feedback, approvals, and recruiting. Manage coverage planning, admin support ratios, workload, and rebalancing to ensure effective service delivery. Motivate performance through coaching and mentoring. Provide comprehensive administrative support to high-level executives and stakeholders. Ensure local control and reporting for the assigned line of business and manage performance processes. Align executive support with business priorities and drive operational improvement initiatives. Interface with multiple lines of business and partners to ensure cohesive service delivery. Promote professionalism, drive, and a strong interest in the business to support a global network. Foster career development, mentoring, and training for peers; manage administrative responsibilities alongside current duties. Required Qualifications, Capabilities, And Skills Amply to work onsite following night shift (US hours). Experience in senior administrative support or operational management. Innovative, solution-focused with strong project management and leadership capabilities. Ability to make independent decisions and work with minimal supervision. Clear, concise written and verbal communication across multiple audiences. Ability to manage multiple tasks and adapt to changing priorities. Strong partnership and interpersonal skills for influencing and relationship-building. Focus on compliance and risk mitigation. Proficiency in Microsoft Office Suite and ability to adopt new technologies. Self-starter with proactive mindset and ownership to drive agendas. Preferred Qualifications, Capabilities, And Skills Background in providing administrative support within a financial firm or finance environment. Experience in team management and promoting career development. About Us JPMorganChase is a leading financial institution offering innovative financial solutions to a global client base. We are committed to diversity and inclusion and are an equal opportunity employer. We make reasonable accommodations for applicants and employees with religious practices, mental health, or physical disability needs. #J-18808-Ljbffr

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