Customer Service Representative – Sales

1 day ago


Cebu City, Philippines Stark Asia Solutions Inc. Full time

Customer Service Representative – Sales

Cebu City – Onsite | Shifting Schedule

Compensation & Benefits
  • Competitive salary package: ₱24,000 – ₱32,000
  • Non-Taxable Allowance
  • 20% Night Shift Differential
  • Sales Incentives: Up to ₱10,000 – ₱12,000 per month
  • Comprehensive HMO benefits starting early in employment
  • Career development programs and advancement opportunities
Qualifications
  • Senior High School graduate, 2nd year college completer (with proof), or Bachelor’s degree holder
  • At least 1 year of proven sales experience (BPO or non-BPO)
  • Strong communication, persuasion, and negotiation skills
  • Must have experience in hard selling / upselling
  • Passion for customer engagement and achieving sales targets
  • Willing to work in shifting schedules and onsite in Cebu City
Job Description

As a Customer Service Representative – Sales , you will be responsible for:

  • Handling inbound and outbound calls to engage with customers, build rapport, and identify needs.
  • Promoting and selling products or services through persuasive selling and upselling techniques .
  • Consistently achieving or exceeding sales targets, conversion rates, and incentive goals .
  • Delivering excellent customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction.
  • Accurately processing sales orders, account information, and documentation.
  • Collaborating with teammates and leaders to drive a high-performance sales culture .
  • Demonstrating resilience, adaptability, and goal-orientation in a fast-paced environment.
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