
Customer Service Representative – Sales
4 weeks ago
Customer Service Representative – Sales
Cebu City – Onsite | Shifting Schedule
Compensation & Benefits- Competitive salary package: ₱24,000 – ₱32,000
- Non-Taxable Allowance
- 20% Night Shift Differential
- Sales Incentives: Up to ₱10,000 – ₱12,000 per month
- Comprehensive HMO benefits starting early in employment
- Career development programs and advancement opportunities
- Senior High School graduate, 2nd year college completer (with proof), or Bachelor’s degree holder
- At least 1 year of proven sales experience (BPO or non-BPO)
- Strong communication, persuasion, and negotiation skills
- Must have experience in hard selling / upselling
- Passion for customer engagement and achieving sales targets
- Willing to work in shifting schedules and onsite in Cebu City
As a Customer Service Representative – Sales , you will be responsible for:
- Handling inbound and outbound calls to engage with customers, build rapport, and identify needs.
- Promoting and selling products or services through persuasive selling and upselling techniques .
- Consistently achieving or exceeding sales targets, conversion rates, and incentive goals .
- Delivering excellent customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction.
- Accurately processing sales orders, account information, and documentation.
- Collaborating with teammates and leaders to drive a high-performance sales culture .
- Demonstrating resilience, adaptability, and goal-orientation in a fast-paced environment.
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