Customer Support Specialist

1 day ago

Davao City, Philippines Connext Full time

Overview

Connext Global Solutions is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for a Customer Support Specialist who will be working with Connext's Client in the United States of America.

What is in it for you?
  • Competitive compensation
  • Perfect Attendance Bonus
  • Life insurance
  • HMO Insurance
  • Great company culture
  • Annual Merit Increase
  • 25% Night Differential
  • Company provided equipment
Responsibilities

The Customer Support Specialist will be responsible for delivering exceptional customer service experiences through courteous, timely, and professional interactions.

  • Provide courteous, timely, and empathetic customer service to resolve inquiries and issues effectively.
  • Demonstrate comprehensive knowledge of our products, services, and procedures to assist customers effectively.
  • Maintain acceptable service standards and develop communication skills to ensure high levels of customer satisfaction.
Required Qualifications
  • Proficiency using computers with the ability in navigating various software systems.
  • Strong interpersonal skills with ability to interact with patients with a high degree of professionalism.
  • Clear and coherent in both written and verbal communications skills with the ability to convey thoughts professionally in various communication modes.
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