Customer Support Engineer

Responsibilities: • Serves as first point of contact with customers regarding their machine issues after installation. • Provides prompt and accurate feedback to customers. • Provides initial diagnoses, analyses, and troubleshoots machine issues. • Asks customers targeted questions to quickly understand the root of the problem. • Guides customers...

Responsibilities:Serves as first point of contact with customers regarding their machine issues after installation.Provides prompt and accurate feedback to customers.Provides initial diagnoses, analyses, and troubleshoots machine issues.Asks customers targeted questions to quickly understand the root of the problem.Guides customers through a series of...

Functional Overview:A Network Support Engineer is responsible for ensuring that IT services meet agreed-upon performance levels. They monitor service performance, identify issues, and implement corrective actions to maintain high levels of service availability and quality.Duties and Responsibilities:Monitor service performance: Use monitoring tools to track...

Role Purpose: Acts as the first point of contact for customers post-installation, ensuring prompt technical support, machine troubleshooting, and coordination with internal teams. Diagnose and troubleshoot customer machine issues. Log and escalate unresolved concerns using the CRM system . Guide customers remotely via phone, email, or other platforms ....

Overview DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration,...

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Date: Apr 28, 2025Our Purpose:TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.We...

About Teradyne:We are global test and automation specialists, powering next-generation technologies through sophisticated solutions. Behind every electronic device you use, Teradyne's test technology ensures your device works right the first time, every time Our portfolio of automation solutions helps manufacturers to develop and deliver products quickly,...

Do you want to work with a market-leading solution, front-line technology and team-up with driven, dedicated and skilled people? inriver is a highly ambitious, global company with high growth in the software industry. At inriver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our...

General Job Description The CSA shall be mainly responsible for: Generating revenue from parts/service sales according to the objectives of the SASD Customer Support Section Customer relations management, providing after-sales, commercial, and technical support to assigned accounts Responsibilities The CSA shall: Manage the after-sales activities...

Organization & Role The Teradyne Product Support Engineering team is looking for a highly-motivated, energetic, technically driven Engineer to provide world class support to the current and future generations of Teradyne Semiconductor Test Products. This role is enabled by an in-depth knowledge of Teradyne’s product offerings coupled with a desire to...