Service Delivery Team Lead
4 months ago
• Have the technical chops to go deep yet retain the ability to focus on higher-level business and product goals.
• Make right decisions regarding business operations and strategies that are being implemented.
• Make wise decisions in team building choices — hire team members, separate with team members, and everything in between.
• Aligns with Company’s beliefs, values, mission, and methods.
• Minimum 5 years strategic team leadership and development experience, including attracting, developing, and retaining top talent.
• Passion and dedication to the delivery of an unparalleled and consistent customer experience.
• Stellar communication skills, both verbal and written, and influencing partners at all levels.
• Excellent leadership skills that improve team focus, efficiency, and effectiveness.
• Ability to perform robust service management process analysis and recommend solutions.
• Prioritize, plan, delegate and execute department strategies, objectives, projects successfully.
• Thrives in ambiguous, 24×7 fast-paced environment operating at both strategic and tactical levels.
• Strong emphasis on SRE (Site Reliability Engineering) as an engineering discipline with a focus on automation.
• Highly skilled, organized, experienced, and enjoy orchestrating programs with many moving parts: people, needs, and technologies.
• Comfortable collaborating and influencing a diverse set of people and teams to do what needs to get done and negotiate when
approaches or timelines change.
• Bachelor’s degree or equivalent in Computer Science, Information Systems, Engineering, or business-related field.
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Service Delivery Team Lead
4 months ago
Mandaluyong, Philippines Career Professionals, Inc. Full time•An accomplished builder and leader of high-performance technical teams, ready to tackle the next challenge.•Have the technical chops to go deep yet retain the ability to focus on higher-level business and product goals.•Make right decisions regarding business operations and strategies that are being implemented. •Make wise decisions in team building...
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Service Delivery Team Lead
4 months ago
Mandaluyong, Philippines Career Professionals, Inc. Full time• An accomplished builder and leader of high-performance technical teams, ready to tackle the next challenge. • Have the technical chops to go deep yet retain the ability to focus on higher-level business and product goals. • Make right decisions regarding business operations and strategies that are being implemented. • Make wise decisions in team...
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Service Delivery Team Lead
1 month ago
Mandaluyong, Philippines Career Professionals Inc Full time• Minimum 3 years strategic team leadership and development experience, including attracting, developing and retaining top talent• Stellar communication skills, both verbal and written• Ability to perform robust business process analysis and recommend solutions• Proven project management skills, including excellent presentation skills, resource...
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Delivery Excellence Specialist
2 weeks ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence Specialist Job Description Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
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Delivery Excellence Specialist
2 weeks ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence Specialist Job Description Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
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Delivery Excellence Specialist
2 weeks ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence Specialist Job Description Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
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Delivery Excellence Specialist
2 weeks ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence Specialist Job Description Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
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Accounting Team Lead
4 weeks ago
Mandaluyong, Philippines PM Consulting Full timeThe Record to Report (R2R) Team Lead will oversee and manage the Record to Report process, ensuring accurate and timely financial reporting. This role will lead a team responsible for general ledger management, month-end and year-end closing activities, financial reporting, and compliance with accounting standards. The R2R Team Lead will work closely with...
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Mandaluyong, Philippines RecruiterPH Full timeDescription / RequirementsJOB DESCRIPTION• Control delivery of programs, projects and/or managed services• Monitors delivery of programs, projects and/or managed services• Plan programs, projects and/or managed servicesJOB QUALIFICATIONS• Must have at least 4 to 8 years of relevant experiences• Project or Program experience• ...
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Workforce Services Manager
2 months ago
Mandaluyong, Philippines GSS PH Full timeOVERALL PURPOSE: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams. RESPONSIBILITIES: • Overall management of the WFM AP and QA cost structure and budget • To support the Command Center leads for sales and RFP responses & responsible for supporting the sales process by assisting with development of sales material,...
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Workforce Services Manager
2 months ago
Mandaluyong, Philippines GSS PH Full timeOVERALL PURPOSE: The Workforce Manager is responsible for managing the WFM and AP/QA functional teams. RESPONSIBILITIES: • Overall management of the WFM AP and QA cost structure and budget • To support the Command Center leads for sales and RFP responses & responsible for supporting the sales process by assisting with development of sales material,...
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Accounting Team Lead
4 weeks ago
Mandaluyong City, Philippines PM Consulting Full timeThe Record to Report (R2R) Team Lead will oversee and manage the Record to Report process, ensuring accurate and timely financial reporting. This role will lead a team responsible for general ledger management, month-end and year-end closing activities, financial reporting, and compliance with accounting standards. The R2R Team Lead will work closely with...
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Accounting Team Lead
4 weeks ago
Mandaluyong City, Philippines PM Consulting Full timeThe Record to Report (R2R) Team Lead will oversee and manage the Record to Report process, ensuring accurate and timely financial reporting. This role will lead a team responsible for general ledger management, month-end and year-end closing activities, financial reporting, and compliance with accounting standards. The R2R Team Lead will work closely with...
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Workforce Services Manager
2 months ago
Mandaluyong, Philippines GSS PH Full timeOVERALL PURPOSE:The Workforce Manager is responsible for managing the WFM and AP/QA functional teams.RESPONSIBILITIES:• Overall management of the WFM AP and QA cost structure and budget• To support the Command Center leads for sales and RFP responses & responsible for supporting the sales process by assisting with development of sales material, quotes,...
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Mandaluyong City, Philippines RecruiterPH Full timeDescription / Requirements JOB DESCRIPTION • Control delivery of programs, projects and/or managed services • Monitors delivery of programs, projects and/or managed services • Plan programs, projects and/or managed services JOB QUALIFICATIONS • Must have at least 4 to 8 years of relevant experiences • Project or Program experience •...
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Delivery / Process Excellence - Associate Manager
4 months ago
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
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Delivery / Process Excellence - Associate Manager
4 months ago
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
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Delivery / Process Excellence - Associate Manager
4 months ago
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
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Mandaluyong City, Philippines RecruiterPH Full timeDescription / Requirements JOB DESCRIPTION • Control delivery of programs, projects and/or managed services • Monitors delivery of programs, projects and/or managed services • Plan programs, projects and/or managed services JOB QUALIFICATIONS • Must have at least 4 to 8 years of relevant experiences • Project or Program experience •...
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Mandaluyong, Philippines Gratitude Philippines Full timeRESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...