Delivery / Process Excellence - Associate Manager
7 months ago
• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment
• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles
• Assist the organization in the creation, monitoring, measurement and analysis of standardized processes
• Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles
• Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings
• Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis
• Implement strategic quality direction into operational guidelines and practices and support the ongoing expansion of the quality culture across the organization
• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
• Communicate to key management stakeholders on salient quality issues and business opportunities
SKILLS AND QUALIFICATIONS:
· Open to Bachelor’s Degree or undergraduates with relevant experience.
· Must have a minimum at least 3 years of relevant experience in Business Excellence/Business Transformation/Operational Excellence/Continuous Improvement/Process Improvement under Finance and Accounting
· Experience in BPO industry
· Handling clients isn’t required and must focus on how candidates are able to communicate effectively, handle certain situations and thoroughly express knowledge on six sigma. Applicants with experiences in dealing and leading internal projects are acceptable.
· Led more than 1 Value Stream Mapping activity
· Six Sigma Green Belt Certified or Trained
-
Delivery / Process Excellence - Associate Manager
7 months ago
Mandaluyong City, Philippines Manpower Core Group Inc. Full timeKey Skills Process Excellence Skills Delivery Excellence Operational Excellence continuous improvement Business Transformation Job title: Delivery Excellence Associate Manager Location: Mandaluyong City Work set up: Hybrid RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through...
-
Delivery / Process Excellence - Associate Manager
7 months ago
Mandaluyong City, Philippines Manpower Core Group Inc. Full timeKey Skills Process Excellence Skills Delivery Excellence Operational Excellence continuous improvement Business Transformation Job title: Delivery Excellence Associate Manager Location: Mandaluyong City Work set up: Hybrid RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through...
-
Delivery / Process Excellence - Associate Manager
7 months ago
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
-
Delivery / Process Excellence - Associate Manager
7 months ago
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
-
Mandaluyong, Philippines Gratitude Philippines Full timeRESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
-
Delivery Excellence Associate Manager
3 months ago
Mandaluyong, Philippines Neksjob Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist organization in the creation, monitoring,...
-
Mandaluyong City, Philippines Gratitude Philippines Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
-
Delivery Excellence Associate Manager
3 months ago
Mandaluyong, Philippines Neksjob Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist organization in the creation, monitoring,...
-
Mandaluyong City, Philippines Gratitude Philippines Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
-
Delivery Excellence Associate Manager
2 months ago
Mandaluyong, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.• Communicate to key management stakeholders...
-
Delivery Excellence Associate Manager
2 months ago
Mandaluyong, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc. • Communicate to key management stakeholders...
-
Delivery Excellence Associate Manager
2 months ago
Mandaluyong, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc. • Communicate to key management stakeholders...
-
Business Excellence Associate Manager
2 months ago
Mandaluyong City, National Capital Region, Philippines Manpower Core Group Inc. Full timeRole SummaryThe Business Excellence Associate Manager will be responsible for facilitating process improvement and assisting business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment.Main ResponsibilitiesFacilitate process improvement and assist business owners in improving existing...
-
Delivery Excellence Specialist
4 months ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence Specialist Job Description Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
-
Delivery Excellence Specialist
4 months ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence Specialist Job Description Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
-
Process Excellence Strategist
1 month ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeWe are seeking a Process Excellence Strategist to join Neksjob. This role is ideal for individuals who want to make a meaningful impact in the business world.Job DescriptionIn this position, you will be responsible for facilitating process improvement and assisting business owners in enhancing existing process performance through analysis, expertise, and...
-
Mandaluyong City, National Capital Region, Philippines Compliant Business Processing Philippines Inc. Full timeAbout Us">Compliant Business Processing Philippines Inc. is a leading provider of business processing solutions in the country.">Our Team">We are looking for a highly skilled and experienced Operations Manager to join our team. The successful candidate will be responsible for overseeing the delivery of service results, communicating team status and tasks...
-
Business Transformation Associate
3 weeks ago
Mandaluyong City, National Capital Region, Philippines J-K Network Services Full timeAbout J-K Network ServicesJ-K Network Services is a leading business process outsourcing company with 22 delivery centers across the nation, employing over 400,000 people worldwide. Our expertise spans marketing, procurement, supply chain, learning, human resources, finance, accounting, insurance, and healthcare industry.We are committed to delivering...
-
Service Delivery Associate
1 month ago
Mandaluyong City, National Capital Region, Philippines GDVStackPh Full timeJob OverviewWe are seeking a highly motivated Service Delivery Associate to join our team at GDVStackPh. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients.About the RoleThis is a full-time position that involves working on voice and non-voice accounts across various industries such as...
-
Workforce Services Associate Manager
7 months ago
Mandaluyong, Philippines RecruiterPH Full timeJOB DESCRIPTIONResponsibilities:• The Workforce Associate Manager is responsible for driving corporate initiatives, delivery of metrics and optimal performance of the group through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals.• On boarding of new accounts in Location/Delivery Assurance...