Delivery Excellence Specialist
4 days ago
Job Description
Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and automation for tracking and reporting performance and, enhancing process performance. Lead the way for predictive analytics
Neksjob Philippines is currently looking for a Delivery Excellence Specialist who will be responsible in performing the following day-to-day tasks:
Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience, and employee input in a project environment.
Build and deliver Operational/Delivery Excellence training and coach on business excellence principles.
Assist organization in the creation, monitoring, measurement, and analysis of standardized processes.
Support the development and implementation of a formal management review of Key Performance/Operating results, and train and coach all functional areas on measurement principles.
Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
Facilitate and/or participate in cross-functional Process Improvement Initiatives and root cause analysis.
Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
Communicate to key management stakeholders on salient quality issues and business opportunities.
Join our high-performing team and enjoy these benefits:
Competitive salary package, company bonuses, and performance incentives
Night differential
Loyalty, Christmas gift, inclusion, and diversity benefits
Paid sick and vacation leaves
Expanded maternity leave up to 120 days*
HMO coverage (medical and dental) from day 1 of employment
Life insurance
Employee stock purchase plan
Retirement plan
Flexible working arrangements
Accessible locations
Work-Life Balance
Healthy and encouraging work environment
Career growth and promotion opportunities
Volunteering opportunities
Minimum Qualifications:
Bachelor’s degree holder
Willing to consider Yellow Belt trained/certified; Value Stream Mapping (any process improvement experience regardless of any statistical tool experience)
Must have at least one (1) year of experience handling a project in a client facing role: BPO and Shared Services industry not required, open to other industries and highlighted those in Automotive
Open to Individual Contributor candidates
Required Skills
Process Improvement
-
Delivery Excellence Specialist
4 days ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence Specialist Job Description Lead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
-
Delivery Excellence Specialist
4 days ago
Mandaluyong, Philippines Neksjob Corporation Full timeDelivery Excellence SpecialistJob DescriptionLead & drive overall quality and continuous improvement initiative through implementation of industry standards and methodologies such as Operational Excellence principles, Lean, Six Sigma, DT and or FORM. Leverage the capability of employees through involvement in various initiatives. Drive digitization and...
-
Delivery Excellence Associate Manager
4 days ago
Mandaluyong, Philippines Neksjob Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist organization in the creation, monitoring,...
-
Delivery Excellence Associate Manager
4 days ago
Mandaluyong, Philippines Neksjob Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist organization in the creation, monitoring,...
-
Delivery Excellence Associate Manager
4 days ago
Mandaluyong, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization• Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.• Communicate to key management stakeholders...
-
Delivery Excellence Associate Manager
4 days ago
Mandaluyong, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc. • Communicate to key management stakeholders...
-
Delivery Excellence Associate Manager
4 days ago
Mandaluyong, Philippines Neksjob Full timection into operational guidelines and practices and support ongoing expansion of the quality culture across the organization • Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc. • Communicate to key management stakeholders...
-
Mandaluyong, Philippines Manpower Core Group Inc. Full timeKey SkillsProcess Excellence SkillsDelivery ExcellenceOperational Excellencecontinuous improvementBusiness TransformationJob title: Delivery Excellence Associate ManagerLocation: Mandaluyong CityWork set up: HybridRESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis,...
-
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
-
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
-
Mandaluyong, Philippines Gratitude Philippines Full timeESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
-
Mandaluyong City, Philippines Manpower Core Group Inc. Full timeKey Skills Process Excellence Skills Delivery Excellence Operational Excellence continuous improvement Business Transformation Job title: Delivery Excellence Associate Manager Location: Mandaluyong City Work set up: Hybrid RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through...
-
Mandaluyong City, Philippines Manpower Core Group Inc. Full timeKey Skills Process Excellence Skills Delivery Excellence Operational Excellence continuous improvement Business Transformation Job title: Delivery Excellence Associate Manager Location: Mandaluyong City Work set up: Hybrid RESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through...
-
Mandaluyong, Philippines Gratitude Philippines Full timeRESPONSIBILITIES:• Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment• Build and deliver Operational/Delivery Excellence training and coach on business excellence principles• Assist the organization in the creation, monitoring,...
-
Mandaluyong City, Philippines Gratitude Philippines Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
-
Mandaluyong City, Philippines Gratitude Philippines Full timeRESPONSIBILITIES: • Facilitate process improvement and assist business owners in improving existing process performance through analysis, experience and employee input in a project environment • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles • Assist the organization in the creation, monitoring,...
-
Sales Excellence
4 days ago
Mandaluyong, Philippines Neksjob Full timeSales Excellence - COE - Advanced Modeling Specialist At Neksjob, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive,...
-
Sales Excellence
4 days ago
Mandaluyong, Philippines Neksjob Full timeSales Excellence - COE - Advanced Modeling Specialist At Neksjob, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive,...
-
Sales Excellence
4 days ago
Mandaluyong, Philippines Neksjob Full timeSales Excellence - COE - Advanced Modeling SpecialistAt Neksjob, we believe your career is about what you want to be and who you want to be. It’s about bringing your skills, your curiosity, and your best true self to your work. Here, you’ll match your ingenuity with the latest technology to do incredible things. Together, we can create positive,...
-
Business Transformation Specialist
5 days ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeAbout Neksjob">Neksjob is a leading organization in the industry, committed to delivering exceptional results and driving growth through innovative solutions.">Job Overview">We are seeking a highly skilled Business Transformation Specialist to join our team. This role will be responsible for working closely with our Sales Excellence Offering Team members and...
