Contact Centre Team Lead

Date Posted: July 3, 2019Job Location: National Capital RegionJob Description:Attends to customer's various needs, queries and/ or complaintsGive reliable and timely information in every transactionMaintains a positive and professional service image in any given scenarioQualifications:Graduate of any 4-year courseWith at least 1 year experience in Contact...

Jardine Service Centre Philippines is an organization fully owned by Jardine Matheson Group which is a diversified Asian-based group with unsurpassed experience in the region, having been founded in 1832. JSC is responsible for providing back-office support to the business units of Jardine Group by administrating transactional and rule-based activities. We...

Capgemini Manila, National Capital Region, Philippines Contact Center Team Lead Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution....

Job Description The Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated issues, and driving continuous improvement in customer satisfaction and operational efficiency. Mentioned below are key...

Job DescriptionThe Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated issues, and driving continuous improvement in customer satisfaction and operational efficiency. Mentioned below are key...

About Us Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer‑centric orientation, Indie Campers has developed a strong booking experience and high‑quality road trips at affordable prices. With over one million nights rented through our travel platform, we...

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**Hiring for ST Telemedia Global Data Centre Philippines STT GDC Philippines is a joint venture between Globe, Ayala, and ST Telemedia...

Professional Services Contact Center EngineerSay hello to possibilities.The Professional Services Contact Center Engineer at RingCentral will play a key role in the planning and development and functions of our contact center. This role will drive the implementation of RingCX and RCCC functionality within new Contact Center designs, builds, and training....

Primary DetailsTime Type: Full timeWorker Type: EmployeeBased in Manila and/or Cebu and reporting to the Manager, Internal Controls Assurance, this role will lead Global Internal Controls Assurance (ICA) testing and other engagements primarily across the Global Finance to provide assessment on the adequacy, efficiency, and effectiveness of financial...

About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian‑listed company, we operate in more than 50 countries around the world. Role Purpose and Key Accountabilities The Contact...