Contact Center Team Lead

About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian‑listed company, we operate in more than 50 countries around the world. Role Purpose and Key Accountabilities The Contact...

IDP Education Limited About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over...

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. IDP Education Limited About IDP IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An...

Job Description The Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated issues, and driving continuous improvement in customer satisfaction and operational efficiency. Mentioned below are key...

Job DescriptionThe Customer Service Team Leader supervises and guides a team of customer service representatives for high-quality service delivery. This role involves monitoring performance, coaching team members, resolving escalated issues, and driving continuous improvement in customer satisfaction and operational efficiency. Mentioned below are key...

Job Title: Contact Centre Team Lead Capgemini Manila, National Capital Region, Philippines Job Description Contact Centre Team Lead Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for...

Professional Services Contact Center EngineerSay hello to possibilities.The Professional Services Contact Center Engineer at RingCentral will play a key role in the planning and development and functions of our contact center. This role will drive the implementation of RingCX and RCCC functionality within new Contact Center designs, builds, and training....

Qualification: ▪ 13+ years of experience in working with Google CCAI solutions creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). ▪ Passion for building leading class Google contact center solutions for clients ▪ Having thorough...

Qualification: ▪ 13+ years of experience in working with Google CCAI solutions creating virtual agents using Dialogflow, generating meaningful analytics using Insights, designing and implementing customer experience solutions projects (any industry). ▪ Passion for building leading class Google contact center solutions for clients ▪ Having thorough...

Position Summary:As a Custom Software Engineer, you will be responsible for developing tailored software solutions that address unique business requirements. Your day-to-day tasks will include coding, enhancing system components, and collaborating with team members to deliver scalable, high-performance applications using modern technologies and Agile...