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Pega Support Engineer
1 month ago
Qualifications
• 3 or more years of customer service/support preferably in a technical support role (knowledge of computer operating systems, hardware and software)
o analytical thinking skills.
o excellent verbal communication skills.
• Experience working with a ticketing system (Oracle Service Cloud – OscV preferred)
• Ability to work with service level agreements and escalation policies
• Verbal and written communication skills
• 1 or more years of Pega experience is highly desired
• Bachelor’s degree in computer science or software engineering.
• Working experience is a must as a Pega developer.
• Knowledge of Java, JSP, J2EE, XML, and EJB.
• Knowledge of Scrum and Agile methodologies.
• Pega certification would be nice (SA, SSA)
• LSA – Lead System Architect
• SSA – Senior System Architect
• SA – System Architect
• Bachelor’s degree in computer science or software engineering.
• Working experience is a must as a Pega developer.
• Advanced understanding of Pega PRPC 5. …
• Knowledge of Java, JSP, J2EE, XML, and EJB.
• Knowledge of Scrum and Agile methodologies.
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