Customer Success Manager
5 days ago
Customer Success Manager Eastvantage Taguig, National Capital Region, Philippines About the role As the Customer Success Manager at Eastvantage Business Solutions Inc., you will play a crucial role in ensuring the satisfaction and retention of our valued clients. In this full‑time position based in Taguig City, Metro Manila, you will be responsible for building and maintaining long‑term relationships with our customers, providing them with exceptional support and driving their overall success with our products and services. Responsibilities Plan, initiate, and manage projects from start to finish Define project scope, goals, and deliverables Develop project plans and timelines Allocate resources and monitor progress Communicate with stakeholders and team members Manage working relationship with current and prospective clients Manage risks and issues that may arise High‑level checks such as technical requirements and fit Ensure projects are completed on time and within budget Measure and report on customer success metrics Writing technical documentation and contract / tender reviews Qualifications 5 and above years of experience Proven experience with project management, customer success management, or risk management Excellent organizational and time‑management skills Strong communication and leadership abilities Knowledge of project management tools and techniques Proven ability to learn about new technologies and software Bachelor's degree in a relevant field (preferred) Knowledge of CRM software (e.g., Salesforce) Portfolio of projects handled Experience in working with SAaS is a plus Seniority level Mid‑Senior level Employment type Full‑time Industries Outsourcing and Offshoring Consulting #J-18808-Ljbffr
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Manager, Customer Success
2 days ago
Taguig, National Capital Region, Philippines 413c227b-d102-4885-8dbf-abb5e7373575 Full time ₱1,200,000 - ₱1,500,000 per yearMake your next big career move by applying as KMC Solutions' next Manager, Customer SuccessWhat We Do:PayScale's Customer Success team helps our customers utilize our products, services, and data to develop better organizational pay strategies. Our Customer Success teams (Customer Success Management, Implementation, Professional Services, Customer Programs,...
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Manager of Customer Success
3 weeks ago
Taguig, Philippines black.ai Full timeSafetyCulture is an Australian-based, international tech scale-up. We create SaaS solutions that empower front line workers to drive operational excellence and take ownership of their safety and wellbeing. The SC app was launched in 2012 to solve a global problem. Reduce workplace injuries and help frontline workers get home safely to their families. Fast...
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Customer Success Manager
1 week ago
Taguig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱1,500,000 - ₱2,500,000 per yearAbout the role As the Customer Success Manager at Eastvantage Business Solutions Inc., you will play a crucial role in ensuring the satisfaction and retention of our valued clients. In this full-time position based in Taguig City, Metro Manila, you will be responsible for building and maintaining long-term relationships with our customers, providing them...
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Manager, Customer Success
1 week ago
Taguig, National Capital Region, Philippines KMC Solutions Full time ₱1,200,000 - ₱3,600,000 per yearMake your next big career move by applying as KMC Solutions' next MANAGER, CUSTOMER SUCCESSPayscale gives employers and employees confidence to know the what and why behind pay. With our leading data, technology, and experience we make it easier for you to connect compensation to goals.As the industry leader in compensation management, Payscale is on a...
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Customer Success Manager
1 week ago
Taguig, Philippines pharosIQ Full timeCustomer Success Manager pharosIQ Taguig, National Capital Region, Philippines About the Company pharos IQ, a global leader in "intent-to-purchase" lead generation, provides insights and demand for B2B sales and marketing success. Leveraging over 40 years of expertise, pharos IQ turns intelligence into impactful engagements for efficient global revenue...
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Customer Success Team Manager
2 weeks ago
Taguig, Philippines Sutherland Full timeCompany Description The Customer Success Supervisor will lead a team of customer success representatives who are responsible for delivering a world-class customer experience to clients. The supervisor will manage the day-to-day operations of the team, develop, and implement strategies to improve customer satisfaction and retention rates and ensure the team...
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Customer Success Team Manager
2 days ago
Taguig, National Capital Region, Philippines Sutherland Full time ₱1,200,000 - ₱2,400,000 per yearCompany Description The Customer Success Supervisor will lead a team of customer success representatives who are responsible for delivering a world-class customer experience to clients. The supervisor will manage the day-to-day operations of the team, develop, and implement strategies to improve customer satisfaction and retention rates and ensure the team...
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Customer Success Manager
4 weeks ago
Taguig, Philippines Thomson Reuters Full timeCustomer Success Manager - AEM About the role: Job Summary: The Customer Success Manager will be responsible for all post-sales support activities related to software products sold by TR Legal (Philippines). This role involves working closely with customers, partners and internal stakeholders to ensure successful implementation of our solutions, drive...
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Manager, Customer Success Management
4 weeks ago
Taguig, Philippines Thomson Reuters Full timeManager, Customer Success Management - AEM About the Role: Responsibility for providing leadership and team management for the CSM team supporting low-mid market customers across the AEM region Manage the delivery of the customer service experience, drive customer retention, identify growth potential and enhance Thomson Reuters brand values Accountabilities:...
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Customer Success
2 days ago
Taguig, National Capital Region, Philippines HRTX Full time ₱50,000 - ₱85,000 per yearJob Description:We are looking for an Accounts Specialist / Customer Success Representative to join our growing team. This role is ideal for someone who is passionate about helping others, thrives in a dynamic environment, and enjoys the challenge of building scalable operations from the ground up.As part of the Customer Success team, you will play a crucial...