It Systems Manager

Posted 1 day ago

Job Description

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Position Title:Credit Systems Manager

Job Summary:

The position supports the Sr. Credit Acquisition Systems and Quality Control Manager and represents Credit Acquisition in the major MCC projects such as the launch of new products, the implementation of new systems, and system enhancements that involve the various MCC systems (e.g., CIA, APS, CLCB, etc.). He/She is also responsible for managing the various parameters found in these systems.

The position is also responsible for the creation and successful implementation of strategies for risk and fraud detection checking in the Credit Acquisition's end-to-end processes. The strategies should be in constant champion-challenger environment.

The position is also responsible for the successful implementation of systems related initiatives of Credit Acquisition.

Finally, the position supports the quality assurance initiatives of the department, providing active guidance to the Process Control Group and Risk Self-Assessment teams.

Specific Duties and Responsibilities:

Handling of Credit Acquisition Projects

Represent Credit Acquisition in major initiatives/projects of MCC

• Ensure that new initiatives are conducted in a methodical manner. Projects should be properly scoped, accurately documented, issues and risks are appropriately identified, and should have milestones, timelines, and cost analysis
• Conduct proper change management, both from operational and people change management perspective
• Challenge existing procedures and ensure end-to-end processes are cost-efficient by maximizing system functionalities

Handling of Credit Systems Parameter Maintenance Requests

Reviews, analyzes and approves various parameter maintenance requests in various MCC systems (i.e., CIA, APS, CLCB, etc.) from Credit Acquisitions and other departments within the organization

• Represent CSQA in major initiatives/projects (i.e., new product type records, new systems, marketing promotions, etc.) of MCC requiring parameter maintenance initiation or maintenance
• Ensure that existing system parameter setups are reviewed and maintained, if necessary, after the implementation of new credit policies and procedures
• Monitoring and management of last account numbers of all product type records
• Monthly review of Due Days, Late Days, and Grace Days parameter settings in CIA
• Regular review of holiday table settings in CIA

Support Key Performance Indicators of the Division (e.g., service indicator, accuracy, aging, efficiency, etc.)

Create effective strategies to maximize resources within his team and elicit cooperation/teamwork across other teams to ensure that all performance indicators are met

• Provide regular update to team, peers, and supervisor
• Create an environment of continuous process improvement.
• Ensure that his team is properly capacitized

Performance of Control Functions

Evaluate testing of control processes and evaluate the results of the testing to determine the extent of problems within Credit Acquisition

• Evaluate the effectiveness of the control infrastructure (working with Credit Acquisition and Credit Risk as needed)
• Develop or enhance the RSA control test procedures
• Propose solutions to enhance existing Credit Acquisition processes, if necessary
• Provide proactive and creative advice and guidance on corrective actions to strengthen controls and thereby reducing the risk of fraud or operational failure
• Performs consistent and immediate feedback of quality control review results to the various Credit Acquisition units with findings/errors and ensures their timely resolution
• Create control processes where risks are anticipated or identified. Escalate issues that may result to risk
• Conduct sampling of team member's work when necessary
• Ensure that his team members follow proper code of conduct
• Ensure that division is always audit-ready
• Give feedback to and cooperate with other departments outside Credit Acquisition

Performance of Risk Self-Assessment Functions

Regular evaluation of the effectiveness of the RSA infrastructure (working with Credit Acquisitions and Credit Risk as needed).

• Provide advice in the development or enhancement of RSA control test procedures.
• Propose solutions to enhance existing Credit Acquisitions processes, if necessary.
• Assist in the development of corrective action plans where control deficiencies are found.
• Provide proactive and creative advice and guidance on corrective actions to strengthen controls and thereby reducing the risk of fraud or operational failure.
• Identify trends within the business and take a proactive approach to resolve and identify potential issues.
• Work with Credit Acquisitions unit heads to share information, best practices, and status of corrective action efforts.

Fraud Detection in Credit Acquisition

Create strategies for fraud detection checking at different stages in the Credit Acquisition process flow

• Train credit acquisition assistants in the proper detection of fraud
• Constantly challenge existing strategies (champion-challenger environment)

Training

Handle training requirements of the department through collaboration with the unit heads

• Liaise with HR- Corporate Learning and Development Unit, Customer Service, Fraud Unit, etc for the training needs of the department
• Maintain accurate record of training courses/workshops taken by staff and identifying future training initiatives
• Performs other tasks which may be assigned from time to time (eg. BORC, BCP, Cost Champion, Corp. Correspondents, Line trainer, e-Champ).

Qualifications:

• Bachelor's degree holder; preferably graduate of business course
• 3-4 years experience as a Credit Officer with knowledge on credit acquisition systems (i.e. application processing system); strong knowledge of end-to-end processes of Acquisition is a must.
• Has experience conducting control test and implementing corrective actions to improve credit processes.
• Strong orientation on credit risk assessment.
• Has experience in conducting inhouse training for credit team.
• Proficient in the following software applications: MS Word, MS Excel and MS PowerPoint

Other Details:

Rank: Junior Officer

Information Systems Manager

Posted today

Job Description

The primary role of an Information Systems Manager is team productivity, process efficiency, quality service delivery and team capability development by effectively leading the Systems Administrators and Engineers, managing the resources needed in the performance of the (area) services and by implementing the right processes resulting to service delivery that meets then exceeds customer expectation. The specific duties of a Sr Information Systems Manager include formulating, designing, developing and implementing new systems application and roll-out of new technology and tools, improving performance, resources planning, securing compliance and people management development.

Required:

· Must possess at least Bachelor's degree in Computer Science / IT or Engineering

· Cloud Adaption and Migration Experience - AWS, Azure, GCP

· Certifications on ITIL and Project Management are a plus

· Microsoft MSCE certified or willing to get certification

· Must have Systems Administration Experience

· Must have 3 to 5 years supervisory experience

· Had worked with application development team and has knowledge in database management

Business Systems Manager

Posted 425 days ago

Job Description

Permanent

The Business Systems Manager should have at least 5 years of IT experience in Business Analysis/Process Analysis, or Software Development. The role is to guide a team of Business Analyst in eliciting the requirements, documentation of the gathered information and validation with the stakeholder(s) before endorsing to the Development team. Part of the position role is to train new Business Analyst in using existing systems and assist in providing solution support to all application users in the company.

Duties and Responsibilities: Schedules the scoping or requirements gathering and assigns task to Business Analyst.Reviews and edits Business Requirement Documents.Resolves any conflicts raised by the Business Analyst about the documentation.Schedules the test plan and assigns it to the Business Analyst for implementation. Monitors the Issue Register and its resolution.Conducts meetings and presentations to provide updates of the project, status of issues, checks with process owners and/or shares ideas and findings.Conducts user trainings and/ or brief orientations as needed.Mediates between users, vendors and other stakeholders.Monitors resolution of tickets raised or escalated to the Business Analyst to comply with the Service Level Agreement.Maintains and monitors all the documentation of business systems processes and updates the Knowledge Base portal.Helps resolve any problems raised due to recurring issues logged related to applications in Production.Prepares a Quarterly/Yearly performance evaluation of Business Analysts.RequirementsCollege graduate in Industrial Engineering, Computer Engineering, Computer Science, or Accountancy with above average gradesOrganized, diligent, excellent documentation skillsInquisitive, good probing skills, and exceptional analytical skillsExperienced in preparing detailed reports and giving presentationsKnowledgeable in MS Office products and using models or diagramsCandidate with Logistics experience is a plus factor.For Accountancy graduate, Certified Public Accountant with at least 1 year experienceAt least 2 years experience in leading a team of Business Analysts or DevelopersAt least 2 years experience in Project ManagementWilling to work onsite in Tondo, Manila office

Payroll Compliance and Systems Manager

Makati City, National Capital Region ₱ - ₱ Y Fairmont Hotels & Resorts

Posted today

Job Description

Company Description

Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila's financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.

Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.

At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.

Job Description

• Prepares monthly reports, collects tax-related documents, and ensures that all payments for taxes and insurances are up to date.
• Oversees payroll-related matters such as reviewing salary calculation, preparing journal entries and payroll cheques, timekeeping, and preparing government-mandated benefits payments.
• Ensures that payroll balance sheets are accurate, reconciled, and an efficient payroll register, and validates timekeeping inaccuracies.

Qualifications

• Graduate with a Degree in Accounting, Finance, or any related field is an advantage.
• A minimum of five (5) years of relevant payroll experience in a luxury hotel is an asset.
• Strong interpersonal and problem-solving abilities with a keen eye for detail.
• Strong working knowledge of labor laws, payroll regulations, government-mandated benefits, Human Resources Information System (HRIS), and MS Office applications.

System Administration Specialist

Makati City, National Capital Region ₱40000 - ₱80000 Y PJ Lhuillier Group of Companies

Posted 1 day ago

Job Description

The position is primarily responsible for providing support in ensuring that all endpoints (laptop, desktop, and servers) are properly configured, built, and passed the security standards of the bank prior to issuance. The position is also responsible for providing network connectivity and other peripherals to the bank's business units.

Key Responsibilities:

• Implements standards in managing issuance of endpoints.
• Participates in the creation and enhancement of processes on endpoint and servers for efficient delivery and improved user experience.
• Provides network connectivity and other peripherals to the bank's business units.
• Conducts installation and configuration of the server operating system.
• Supports the setting up of network connections and the proper communication between servers and other devices.
• Handles Server Patch Managements and upgrades to ensure that servers are protected against known vulnerabilities and reducing the risk of security breaches and downtime.
• Gives support relative to endpoint, network, servers, etc.

Job Requirements:

• Graduate of IT-related, Engineering or Math-related courses.
• At least 2-3 years of experience in systems administration of Windows Servers/Clients and Linux Servers
• Experience in implementing/understanding of IT security industry standards and policies.
• Amenable to work in Makati City

finance system administration

Makati City, National Capital Region ₱ - ₱ Y Diamond Recruitment Firm

Posted 1 day ago

Job Description

Qualifications:

• Must be a Bachelor's degree
• Advanced level in Excel
• Financial & Operations knowledge and experience is required
• Experience in system administration is required.
• Must be knowledgeable in finance processes
• Amenable to work in Makati

Duties and Responsibilities:

• D365 Financial & Operations configuration activities
• Setting up workflows and controls
• Creating Training materials
• Supporting various initiatives that is required by the Business
• Analyze and troubleshoot errors related to configuration
• Identify risk and other downstream and upstream effect for all the configuration before deployment
• On Ad hoc basis – extracting data or performing mass updates

Job Type: Full-time

Ability to commute/relocate:

• Makati: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Dynamics 365: 7 years (Preferred)
• Finance System Administrator: 7 years (Preferred)

Systems Design Manager

Pasig City, National Capital Region ₱90000 - ₱ Y Jollibee Group

Posted today

Job Description

The
The Systems Design Manager
is responsible for the strategic planning, implementation, and management of in-store systems, including POS, BOH (Inventory, Forecasting, Labor and Shift Scheduling), SOK, DMB, and new digital technologies. This position ensures that systems are scalable, reliable, and aligned with business requirements, supporting the digital transformation of restaurant operations across multiple regions. The System Design Manager will also lead the technical design process and performance, ensuring integration with existing infrastructure and alignment with long-term strategic goals.

The role focuses on providing strategic direction, managing global in-store digital solutions, overseeing budgets and vendor relationships, fostering team development, ensuring compliance, safeguarding corporate data and systems, and staying ahead of technology trends. This leader plays a critical role in leveraging technology to address business challenges, enhance efficiency, and drive organizational growth.

Key Responsibilities

• Develop and execute a comprehensive strategic plan for in-store digital solutions, aligning with the organization's strategic objectives and ensuring effective integration of digital technology into all aspects of business operations.
• Oversee the planning, acquisition, implementation, and maintenance of digital systems to ensure they meet organizational and customer needs, including ensuring the currency and security of all hardware, software, and data.
• Develop and maintain key performance indicators (KPIs) to measure the effectiveness and efficiency of all information systems. Monitor and analyze metrics to identify areas for improvement and make data-driven decisions.
• Collaborate with multiple global departments, including IT enterprise, data science, development operations, cybersecurity, and user support services.
• Negotiate and manage contracts with vendors for the procurement of hardware, software, and services. Monitor vendor performance to ensure services are delivered in accordance with agreed terms and conditions.
• Ensure compliance with all relevant laws, regulations, and industry standards related to information systems and data privacy.
• Maintain open communication with internal and external stakeholders, ensuring they are kept informed of system changes, potential risks, and performance metrics. Build strong relationships with Engineering.
• Stay current with emerging technologies and industry trends, evaluating their potential benefits and feasibility for the organization.
• Develop and implement strategies for business continuity and disaster recovery to ensure effective operations under adverse conditions.

Qualifications:

• Technical or Business Degree or relevant proven experience
• 5-10 years of project or product experience in the retail or QSR industry
• In-depth knowledge of in-store digital solutions (e.g., POS, BOH, self-ordering kiosks, and digital menu boards)
• Strong experience in cloud-based environments, performance assessment, IT information security, and associated tooling.
• Proven leadership and collaboration skills to work effectively with diverse international teams
• Must be willing to work in Ortigas, Pasig (Hybrid Work Setup)
• Extensive experience in system architecture and design for large-scale digital systems
• Experience with cloud-based architectures and system integration projects
• Experience with big data and algorithm projects
• Knowledge of data security practices and compliance regulations
• Fluency in English and Chinese, with strong verbal and written communication skills

Audit and Systems Unit Manager

Posted 1 day ago

Job Description

Are you detail-oriented and driven by integrity? Join our team to lead audits, strengthen controls, and ensure compliance across our organization.

What You'll Do:

• Lead internal audits and reviews
• Enhance processes and controls
• Provide insights that matter

What We're Looking For:

• CPA preferred, 3+ years in audit/compliance/finance
• Strong analytical, communication & interpersonal skills
• Proficient in MS Office
• Apply now and help us build a culture of trust and accountability
• If you are interested, email me

AML Compliance System Administration and Maintenance Officer

Makati City, National Capital Region ₱ - ₱ Y Bank of the Philippine Islands (BPI)

Posted 1 day ago

Job Description

Responsibilities:

• Assists the Compliance System Administration and Maintenance Section Head in ensuring the smooth operations and maintenance of existing AML systems in production (including data quality and completeness, timely production problem resolution, etc.)
• Coordinates with ISG and source application owners on production-related issues, implementation of new systems, revisions or patches/fixes
• Manages the data administration activities of the AML systems (e.g., table maintenance, blacklists, etc.)
• Submits the CTRs soft copies to the AMLC within the designated period required by the AML law and monitors successful electronic submission
• Monitors rejected transactions on the submitted CTR to the AMLC and acts on the resubmission
• Trains or assists the AML unit personnel and bank units in using the AML system and its respective output reports or files
• Handles the data extraction requirements and prepares periodic reports for management
• Coordinates and initiates with the bank units on the AML systems process improvements and enhanced data quality and completeness
• Performs all other related functions which may be assigned by the Division/Department/Unit Head.

Qualifications:

• Bachelor's Degree in accounting, operations/industrial engineering, information technology or computer science
• At least one (1) year experience in EDP Audit, Technology or Policy & Process Formulation / Review or Project Management
• With banking background and has an appreciation of technology and how to harness it for AML
• Proficiency in written communication

Systems and Methods Manager

Posted 1 day ago

Job Description

QUALIFICATIONS:

• Candidate must possess at least a Bachelor's/College Degree , Economics, Engineering (Industrial), Business Studies/Administration/Management or equivalent.
• At least 5 years experience in the area of policies, procedures design and development.
• Experience in analyzing work flow with methods and procedures in action.
• Preferably with banking experience but is not required.
• Willing to work in San Pedro, Laguna.

SUMMARY OF JOB DESCRIPTION:

• Formulates organizational and operational policies
• Conducts internal and external research for policy development
• Drafts the policies and ensures alignment to company vision, statutory and regulatory requirements
• Submits draft policy to respective authorities for review and approval
• Facilitates the policy update/orientation to various functional groups
• Documents the policies and ensure effectiveness
• Provides assistance to process owners in relation to documentation and alignment of their processes to the established policies.

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