Talent Development Specialist

Talent Development Specialist – eCommerce Ignite Growth: Talent Development Specialist – eCommerce Ready to shape the future of eCommerce talent? Join a rapidly expanding leader in the eCommerce ecosystem and be part of a team that's truly making an impact Your Mission: Empowering Our eCommerce Stars We're on the hunt for a dynamic Talent Development Specialist to be the driving force behind our team's growth. In this pivotal role, you won't just train; you'll inspire. You'll craft the learning journeys for our new and seasoned agents, ensuring they're not just prepared for their roles, but are truly equipped to conquer the ever-evolving eCommerce landscape. If you're passionate about fostering talent, building expertise, and cultivating a high-performance, continuous learning environment, this is your stage. What You’ll Be Doing Design and implement engaging training programs for new hires, covering everything from company culture, essential policies, to mastering proprietary tools and software. Facilitate interactive virtual training classes via Zoom, bringing topics to life and encouraging active participation (expect to be on camera for 50–70% of your shift). Develop and deliver ongoing development opportunities, keeping team members at the forefront of eCommerce trends and tools, including Email Marketing, SEO, eCommerce Website management, Data Analytics/Reporting, and Customer Service. Spearhead onboarding week, assessing new agents’ potential and guiding their readiness for success and advancement. Partner with Team Leads to conduct insightful performance evaluations, pinpoint growth areas, and co-create personalized development plans. Host one‑on‑one and group Zoom coaching sessions, diving deep into advanced eCommerce specializations and practical problem‑solving. Continuously create and refine compelling training materials, modules, and development plans that resonate with evolving needs. Define clear career pathways and skill matrices, empowering team members to visualize and achieve long‑term professional aspirations. What You Bring 1–2 years of experience in training, talent development, or coaching. Bonus: 1–2 years of virtual assistant or direct eCommerce operations experience. Solid understanding and practical experience in at least two core eCommerce pillars: SEO, Email Marketing, eCommerce Website tasks, or Data Analytics/Reporting. Passion for the eCommerce industry and its dynamic best practices. Proficiency with Shopify and Klaviyo; familiarity with other email marketing, eCommerce, and reporting tools highly valued. Experience with creative tools like Canva, and learning platforms such as Trainual and Loom, is a plus. Exceptional communication skills, both written and verbal, with a knack for making complex topics clear and engaging. A natural coach and planner, highly organized with an eagle eye for detail. A self‑starter who inspires others, bringing high energy and strong engagement to every interaction. Comfortable and proficient with communication tools such as Gmail and Slack. Your Home Office Setup Reliable DSL, Cable, or Fiber internet connection (LAN connection required, 20 Mbps minimum). Beyond the Role: Perks & Benefits Generous Paid Time Off Comprehensive Health Insurance + Dental Coverage or a monthly health stipend Enjoy the freedom of permanent, full‑time remote work Why You’ll Love Being Here Be part of something big: join a hyper‑growth startup at the forefront of the eCommerce ecosystem, offering endless learning opportunities. Inspired every day: work alongside a dedicated team committed to continuous improvement and pushing boundaries. A truly collaborative spirit: thrive in a positive work environment where mutual growth and support are core values. Your path to mastery: benefit from clear career pathways and abundant opportunities to advance skills and specialize. Ready to Empower and Grow with Us? If you’re passionate about unlocking potential in others and ready to significantly accelerate your own career, we’d love to connect. Let’s build something amazing together #J-18808-Ljbffr