Talent Development Specialist

5 days ago

Bacoor, Philippines TalentPop App Full time

Talent Development Specialist - eCommerce Ready to shape the future of eCommerce talent? Join a rapidly expanding leader in the eCommerce ecosystem and be part of a team that is making an impact. This role focuses on crafting learning journeys, developing talent, and cultivating a high-performance, continuous learning environment for our eCommerce team. What You'll Be Doing Crafting Learning Journeys: Design and implement engaging training programs for new hires, covering company culture, essential policies, and mastering our proprietary tools and software. Leading Engaging Sessions: Facilitate interactive virtual training classes via Zoom, encouraging active participation (expect to be on camera for 50–70% of your shift). Upskilling Our Team: Develop and deliver ongoing development opportunities, keeping current team members at the forefront of eCommerce trends and tools, including Email Marketing, SEO, eCommerce Website management, Data Analytics/Reporting, and Customer Service. Guiding New Talent: Lead onboarding activities, assess new agents' potential, and guide readiness for success and advancement within their roles. Collaborating for Success: Partner with Team Leads to conduct performance evaluations, identify growth areas, and co-create personalized development plans. Personalized Coaching: Host one-on-one and group Zoom coaching sessions, exploring advanced eCommerce specializations and practical problem-solving. Innovating Learning Content: Create and refine training materials, modules, and development plans that resonate with evolving agent needs. Mapping Career Paths: Define clear career pathways and skill matrices to help team members visualize and achieve long-term goals. What You Bring A minimum of 1–2 years' experience in a dedicated training, talent development, or coaching capacity. Bonus points for 1–2 years of virtual assistant or direct eCommerce operations experience. Solid understanding in at least two core eCommerce pillars: SEO, Email Marketing, eCommerce Website tasks, or Data Analytics/Reporting. A genuine passion for the eCommerce industry and its dynamic best practices. Proficiency with Shopify and Klaviyo; familiarity with other Email Marketing, eCommerce, and Reporting tools is valued. Experience with Canva and learning platforms such as Trainual and Loom is a plus. Exceptional communication skills, both written and verbal, with the ability to simplify complex topics. Organized, detail-oriented, and a natural coach and planner with a high-energy, engaging style. Self-starter who inspires others and brings energy to every interaction. Comfortable with Gmail and Slack for communication. Your Home Office Setup Reliable internet connection (LAN required; 20 Mbps minimum). Perks & Benefits Generous Paid Time Off Comprehensive Health Insurance + Dental Coverage or a monthly health stipend Freedom of permanent, full-time remote work Why You'll Love Being Here Be part of a hyper-growth startup at the forefront of the eCommerce ecosystem with opportunities for learning. Work with a team committed to continuous improvement and pushing boundaries. Collaborative, supportive work environment with clear paths to skill development and advancement. Job Details Seniority level: Entry level Employment type: Full-time Job function: Human Resources Industries: IT Services and IT Consulting Location notes: Cebu, Central Visayas, Philippines; Lapu-Lapu, Central Visayas, Philippines #J-18808-Ljbffr

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