Junior Account Manager

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Help our partners grow — and grow your own career in the process.

Is this you?

• Are you the person who always finds a way to help — whether it’s a teammate, a customer, or a partner?
• Do you love connecting with people and making their lives easier, even when the questions are technical?
• Are you ready to step into a role where your ideas matter, your work gets noticed, and you get to learn every single day?

If you're nodding yes, you might be the kind of driven, collaborative team member we’re looking for.

The Opportunity

We’re looking for a Junior Account Manager to join our Consumer Reseller Team — someone who’s passionate about partner success and excited to grow into a client-facing career in the tech industry.

You’ll support inbound inquiries, help onboard new reseller partners, and strengthen relationships with existing ones. You’ll also work closely with senior team members to co-create solutions that help our partners grow — all while learning how great customer relationships are built.

This is an ideal role for someone early in their career (yes, internships and part-time roles count) who’s ready to take on more and grow quickly. You’ll gain experience across account management, sales support, onboarding, and customer success — with plenty of training and mentorship along the way.

What You’ll Do

• Respond to inbound inquiries from partners and prospects — clearly, kindly, and fast.
• Help partners understand how our programs create real business value.
• Assist in onboarding new partners and supporting their adoption of our tools.
• Troubleshoot basic technical questions related to partner-facing platforms.

Partner with Purpose

• Learn each partner’s goals and help craft solutions that meet their needs.
• Collaborate with internal teams and vendors to resolve issues or improve experiences.
• Share feedback from partners to help improve our platform and programs.

Learn, Communicate, and Contribute

• Build deep product knowledge to better serve and inform our partners.
• Keep accurate records of interactions in Salesforce and stay organized.
• Work alongside senior team members on shared partner goals and strategies.

What You Bring

Must-Haves:

• Entry-level experience in sales, support, or account management — including internships, part-time jobs, or customer-facing roles.
• Strong communication skills — you're a great listener and can explain things clearly.
• Eagerness to learn new tools and adapt quickly to change.
• Friendly, solutions-oriented mindset — you genuinely want to help.
• Comfort speaking with both technical and non-technical audiences.
• Ability to work independently and in a highly collaborative team setting.
• Solid organization and time management — you keep things on track and follow through.
• A “fanatical” focus on serving both clients and teammates — because that’s how we do things here.

Nice-to-Haves:

• Experience with Salesforce or other CRM tools.
• Exposure to the computer repair or security software industries.
• Experience in inside sales , channel support , or partner programs .
• Technical curiosity — maybe you’ve built a PC, dabbled in IT, or helped someone troubleshoot tech.

Why Join Us?

This isn’t a place where entry-level means invisible. Here, your contributions matter. You’ll be joining a team that’s driven, collaborative, and rooted in values like:

• Customer First – We care deeply and act fast.
• Innovative – We embrace change and challenge convention.
• Passionate – We bring heart and hustle.
• Sense of Urgency – We move quickly and solve problems now.
• Accountable & Reliable – We do what we say and own our outcomes.
• Relentless Execution – We follow through with excellence.

We’ll support your learning with mentorship, feedback, and growth opportunities — all while giving you the tools to thrive in a fast-paced, meaningful role.

Ready to Kickstart Your Career?

If you’re excited by customer connection, passionate about tech, and looking for a place to grow fast — let’s talk.

Employment type – Full-time

Job function – Business Development and Sales

Industries – IT Services and IT Consulting