License Compliance Business Operations And Reporting Specialist

3 weeks ago

Metro Manila Philippines Buscojobs Full time

The Application Support – Business Intelligence / SAP BW Analyst role provides support to the Global Business Intelligence team. It provides administration, functional, and development support for the company's SAP Business Warehouse (BW) system. The role also helps provide monitoring and admin support for the Global BI toolsets (Azure Data Factory, Power BI).

The role holder will work closely with the Application Support - SAP BI Reporting Analyst in issue resolution for SAP BW work. They will collaborate with the Functional, Security and Basis analysts for the SAP system to ensure builds are fit for business use, while adhering to Development standards.

As the Global BI toolsets are integrated, the duties of this position will expand. Training will be provided to ensure the Analyst has the required skillsets to provide the necessary support.

The position may require a flexible shift, including evenings and potentially some weekends, with an on-call requirement for escalated high-priority issues.

Responsibilities
  • SAP Business Warehouse (BW): day-to-day development and administration of the SAP BW systems.
  • Provide end user support on BW BEx reports and perform end user training on reporting tool functionality and data tracing.
  • Develop and modify BW landscape objects with Global BI team approval.
  • Develop and modify SAP BEx Queries and Workbooks.
  • Monitor daily process chains and resolve loading issues.
  • Run manual flat file data loads as needed.
  • Coordinate landscape changes with testing scenarios to mitigate disruptions to reporting.
  • Coordinate with Basis and Security teams as needed; collaborate to enhance monitoring of the Business Objects system.
  • Monitor error logs and short dumps; assist with GUI connectivity issues.
  • Research OSS notes to correct system issues and implement notes.
  • Maintain BW process documentation per Change Management policies.
  • Foster strong working relationships across Reporting, Functional, Security SAP teams and project teams.
  • Coordinate with Security analysts for security-based issues.
  • Create and update documentation related to BW Objects (in English).
  • General BI Support and Admin: route support tickets, ensure SLA targets are met.
  • Monitor Data Factory orchestrations; escalate to application support as needed.
  • Assist in Power BI workset assignment and contribute to continuous improvement initiatives.
  • Assess customer requirements for BW services; comply with GIS security policies.
  • Undertake other duties as required to meet business needs; define technical requirements for ongoing system maintenance and future functionality.
Qualifications & Skills
  • Minimum 6 years of SAP BW development; minimum 2 years of BW admin functions.
  • Extensive BW data modeling experience (Extractors, InfoPackage, DTP, Transformations, Data Providers).
  • Understanding of ABAP development for BW ETL and ECC extracts.
  • Experience with Power BI and Open Hubs for data distribution.
  • Knowledge of SAP Business Content Extractors (SD, MM, FI, COPA).
  • Experience with BEx Analyzer; Power BI experience.
  • Strong analytical, organizational, and customer service skills.
  • Cross-functional collaboration abilities; documentation and change control adherence.
  • Proficiency with Windows OS, MS Office, SharePoint, MS Teams; Service Now/ITIL experience is a plus.
Education & Experience
  • Bachelor’s degree or higher; SAP BW: 6+ years preferred; BW admin: 2+ years.
  • Experience with SAP upgrades and support packs; BW performance tuning; Power BI data modeling and reporting.
  • Experience with BI/Analytics tooling and Office ecosystem.

Job Type: Full-time

Pay: From Php130,000.00 per month

Posted today

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