Key Account Manager

4 weeks ago

Muntinlupa, Philippines Michelin Full time

Mission Develop (farming), expend (hunting), negotiate, and manage product/service offering with a select customer accounts and nurture those key relationship overtime thru the key account planning Strategic Account Management Own and grow key accounts across the Philippines, ensuring long-term partnerships and revenue expansion Develop trusted relationships with a portfolio of major clients to ensure they do not turn to competition Develop, implement and steer macro action plan that guides the activities to be undertaken with the customers Expand the relationships with existing customers by continuously proposing and negotiating solutions that meet their needs and requirements In collaboration with the Category Manager, identify growth opportunities through the Product Screen process and initiate co-construction, leading to new sales that will turn into long-lasting relationships Steer the business and negotiate the correct solution is taken and delivered to the customer Analyze pricing strategies and margin performance to optimize profitability Collaborate with regional teams and navigate a matrixed MNC environment Challenge the status quo with innovative solutions and a growth mindset Operations In collaboration with stakeholders, define and communicate monthly guidelines/expected activities for members of the Sales Team visiting point of key account point of sales. Steer the business and ensure the correct solution is delivered to customers in a timely manner Lead end-to-end client engagement: from sales to coordination with procurement, operations, and finance Resolve any issues and problems faced by customers and deal with complaints to maintain trust Prepare regular customer analysis to internal and external stakeholdersusing key account metrics/process Support your team members with coaching, training, and identifying revenue opportunities Qualifications 4–7 years of B2B sales experience, ideally in FMCG or industrial sectors Proven track record of exceeding sales targets and managing large accounts Strong negotiation, communication, and stakeholder management skills Proficiency in CRM platforms (e.g., Salesforce) Experience in multinational organizations is a plus High energy, entrepreneurial mindset, and ability to thrive in a fast-paced environment #J-18808-Ljbffr

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