Key Account Manager

1 week ago

Muntinlupa, Philippines Avery Dennison Full time

Company: Avery Dennison Corporation

ABOUT YOUR ROLE

You will be responsible for maintaining and growing strategic and national accounts in the Philippines. You will drive overall top-line goals by achieving optimum budgeted sales on a National, Global, and/or Strategic level, consistent with budgeted profit and selling expenses.

You will manage selected customers directly, driving sales and total output, maintaining customer policies and procedures, and providing market perspective and competitive intelligence. You will report to the Regional Business Manager, based in HCMC.

YOUR RESPONSIBILITIES WILL INCLUDE
  • Account Management
    • Own selected customers – account planning, selling and negotiation, customer relationships
    • Responsible for all account activities related to the largest, most important client(s)/customer(s) in your designated territory
    • Call on named major accounts to cultivate relationships, identify opportunities, and increase sales
    • Develop sales plans and budgets for achieving sales goals
    • Establish pricing programs and strategies; secure optimum product positioning within target accounts (new products, price terms, bonus discounts, service)
    • Implement value-enhancing service initiatives that strengthen customer dependency
    • Uncover and assess customer needs; develop and execute value propositions
    • Sell and negotiate supply agreements and value-added services; manage price and mix if required
    • Evaluate and negotiate commercial complaints as necessary
    • Spend 50% of your time in the field to address customer and account management opportunities and issues
  • Customer Management
    • Understand and communicate customer and end-user needs and wants
    • Identify medium- and long-term trends and customer investments to align solutions
    • Coordinate development of new solutions (product/service) based on customer strategy
    • Maintain alignment with the Plant, if present, on service performance, quality, and capacity/stocks
    • Provide exceptional customer experience for business partners and prospects to develop long-term business opportunities
QUALIFICATIONS
  • Bachelor’s degree required
  • 5+ years related experience with strong account management expertise
  • Experience in Packaging/Chemicals/Ink/Labels/Digital Printing/Paints/Manufacturing is a must
  • Strong sales and negotiation skills, with proven track record of growing accounts
  • Solid business acumen; ability to understand short- and long-term consequences
  • Skilled in territory analysis, planning, and developing sales penetration and growth strategies at targeted accounts
  • Excellent customer needs assessment and relationship-building skills
  • Excellent financial skills and business acumen
ADDITIONAL INFORMATION

All your information will be kept confidential according to EEO guidelines.

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

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