Service Delivery Manager

Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead process documentation...

Responsibilities Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead...

Manage teams with a headcount of 65 to 80, supporting up to 20 accounts/clients. Monitor KPIs and SLAs across all accounts and ensure service excellence. Lead and coach Group Leaders and Team Leaders, conduct performance reviews, and implement improvement plans. Work with Workforce Management for scheduling needs across accounts. Lead process...

BASE OFFICE: FORD COMMONWEALTHPreferred Experience:✓ Vehicle Sales✓ Hospitality✓ Retail JobSummary: The Delivery Specialist proactively deliver the Ford Guest Experience process at an exceptional level to all Guests that come into contact with the Dealership's sales department, specifically to manage the keep me informed process, preparing the guest's...

On-site - Rizal 1-3 Yrs Exp Bachelor Full-timeShareJob DescriptionDescriptionPerform routine maintenance on technical equipment. Diagnose and repair mechanical and electrical issues. Travel to client sites to provide on-site support. Implement effective solutions to minimize equipment downtime. Provide training and support to clients on equipment operation...

Overview We are looking for an experienced General Services Manager to oversee facilities, security, maintenance, and housekeeping across our head office and retail stores. This role ensures that all company facilities are safe, secure, and well-maintained to support smooth business operations. Responsibilities Lead security, maintenance, and housekeeping...

Overview We are looking for an experiencedGeneral Services Manager to oversee facilities, security, maintenance, and housekeeping across our head office and retail stores. This role ensures that all company facilities are safe, secure, and well-maintained to support smooth business operations. What You’ll Do Lead security, maintenance, and housekeeping...

Overview We are looking for an experienced General Services Manager to oversee facilities, security, maintenance, and housekeeping across our head office and retail stores. This role ensures that all company facilities are safe, secure, and well-maintained to support smooth business operations. Responsibilities Lead security, maintenance, and housekeeping...

Overview Senior Service Delivery Manager / Senior Operations Manager role with responsibilities across program performance, client relationships, and operational leadership in a BPO environment. Responsibilities Analyze and maintain all Client Service Level Agreements; implementation improvement plans as needed Partnering with business development to...

Leadership and Management Direct and manage the daily operations of all cart and kiosk units, ensuring smooth and efficient functioning. Lead a team of Area Supervisors and frontline staff, providing coaching and development to foster a culture of high performance and customer-centric service Operational Excellence Ensure adherence to operational...