Lead & Appointment Specialist (Construction Industry)

6 days ago

Iloilo City, Philippines Tavor Perry Full time

Role Overview We’re looking for a motivated and results-driven Lead & Appointment Specialist (Construction Industry) to connect with warm leads for our construction services clients in the U.S. This role is fast-paced and communication-focused — you’ll be speaking with interested prospects, identifying their needs, and booking appointments with our sales specialists. The right candidate enjoys talking with people, thrives on achieving targets, and is comfortable working during Pacific Time business hours. Key Responsibilities Respond to incoming leads from Facebook campaigns within 2.5 minutes of submission. Make follow-up calls to warm prospects to confirm interest and qualify needs. Schedule appointments for sales representatives based on defined criteria. Follow pre-established scripts while keeping conversations natural and engaging. Accurately record lead interactions and appointment details in the CRM. Handle light cold calling when inbound activity is low. Provide friendly, professional customer service on every call. Meet or exceed daily and weekly appointment-setting goals. Participate in regular team meetings, updates, and training sessions. Mandatory Requirements Excellent spoken English (clear accent and professional phone manner). Previous experience in appointment setting, phone sales, or telemarketing. Strong communication skills and confident phone presence. Ability to follow structured scripts and adapt conversationally. Self-motivated and goal-oriented with strong time management skills. Stable internet connection and quiet home workspace. Capable of working independently and managing priorities effectively. Preferred Skills Familiarity with CRM systems or lead‑tracking tools. Background in construction, home improvement, or B2C sales. Understanding of U.S. market dynamics and customer behavior. Experience with inbound or warm lead handling. Consistent record of hitting or surpassing appointment goals. Why Join Us Engage with high-quality, pre-qualified leads from active marketing campaigns. Earn performance-based bonuses on top of a stable base salary. Receive ongoing training and support to help you excel. Work remotely with consistent U.S. business hours . Be part of a friendly, growth-oriented team with long-term potential. If you’re a confident communicator who enjoys building rapport and converting leads into opportunities — we’d love to have you on the team #J-18808-Ljbffr

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