Customer Relation Service Representative Estancia

3 weeks ago

Metro Manila Philippines Buscojobs Full time

Customer Service Representative

Location: Ortigas, Pasig (onsite)

Job Description

  • Interact with customers to provide and process information in response to inquiries, concerns, and requests related to products and services via telephone or in person.
  • Handle customer interactions professionally, aiming to resolve issues and improve the customer experience.

Responsibilities

  • Answer customer inquiries via phone or in person and document interactions.
  • Maintain accurate records of customer interactions and transactions.
  • Coordinate with other teams (e.g., dispatch, sales) to ensure timely service delivery.
  • Follow established procedures and quality standards.

Qualifications

  • Educational: High School graduate or equivalent; college level or graduate preferred (depending on listing).
  • Experience: 0–1+ year(s) in customer service or related role; BPO/CSR experience a plus.
  • Language: English communication skills required or preferred depending on listing.
  • Willingness to work onsite in Ortigas Pasig and to work in shifting or night schedules if required.
  • Must be able to commute or relocate to Ortigas Pasig before starting.

Salary and Benefits

  • Salary: ranges observed in postings (e.g., Php 15,000.00 – Php 34,000.00 per month depending on position).
  • Benefits commonly include paid training, health insurance, life insurance, 13th month salary, shift premiums, bonuses, and other incentives as listed in individual postings.

Schedule

  • Typical shifts include 8-hour shifts; some roles offer night, evening, or flexible shifts; may include holidays.

Notes

  • This description consolidates various postings for a Customer Service Representative role and may reflect multiple clients or sites. All postings indicate regional applicant restrictions in some listings.
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