
Customer Relation Service Representative Estancia
21 hours ago
Customer Service Representative
Location: Ortigas, Pasig (onsite)
Job Description
- Interact with customers to provide and process information in response to inquiries, concerns, and requests related to products and services via telephone or in person.
- Handle customer interactions professionally, aiming to resolve issues and improve the customer experience.
Responsibilities
- Answer customer inquiries via phone or in person and document interactions.
- Maintain accurate records of customer interactions and transactions.
- Coordinate with other teams (e.g., dispatch, sales) to ensure timely service delivery.
- Follow established procedures and quality standards.
Qualifications
- Educational: High School graduate or equivalent; college level or graduate preferred (depending on listing).
- Experience: 0–1+ year(s) in customer service or related role; BPO/CSR experience a plus.
- Language: English communication skills required or preferred depending on listing.
- Willingness to work onsite in Ortigas Pasig and to work in shifting or night schedules if required.
- Must be able to commute or relocate to Ortigas Pasig before starting.
Salary and Benefits
- Salary: ranges observed in postings (e.g., Php 15,000.00 – Php 34,000.00 per month depending on position).
- Benefits commonly include paid training, health insurance, life insurance, 13th month salary, shift premiums, bonuses, and other incentives as listed in individual postings.
Schedule
- Typical shifts include 8-hour shifts; some roles offer night, evening, or flexible shifts; may include holidays.
Notes
- This description consolidates various postings for a Customer Service Representative role and may reflect multiple clients or sites. All postings indicate regional applicant restrictions in some listings.
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