Operations Manager
4 days ago
About the role As the Operations Manager (Local Collections) at High Tech Smart Solutions', you will play a pivotal role in overseeing the day‑to‑day operations of our local collections team. This full‑time position is based in our Ortigas Pasig City office in Metro Manila and will see you responsible for driving the efficiency and effectiveness of our collections processes. What you’ll be doing Manage and oversee a team of collections specialists to ensure targets and goals are consistently met Monitor collections performance and implement strategies to improve recovery rates Analyze collections data and reports to identify trends and opportunities for process improvement Collaborate cross‑functionally with sales, finance and customer service teams to enhance the collections experience Develop and implement policies, procedures and training programs to uphold compliance and best practices Foster a positive team culture and provide coaching and mentorship to drive employee engagement and development What we’re looking for Minimum 5 years’ experience in collections management or a related operations role, preferably in the call center or customer service industry Strong analytical and problem‑solving skills with the ability to interpret data and make data‑driven decisions Excellent communication and interpersonal skills to effectively liaise with internal and external stakeholders Proven track record of leading and motivating teams to achieve targets and key performance indicators Up‑to‑date knowledge of collections best practices, legal and regulatory requirements Proficient in using collections and reporting software and tools What we offer At Hi-Tech Smart Solutions, we are committed to creating an environment where our employees can thrive. We offer a competitive salary, comprehensive health and wellness benefits, and opportunities for career progression and professional development. Our flexible work arrangements and collaborative work culture will empower you to achieve the perfect work‑life balance. About us Hi-Tech Smart Solutions is a leading provider of innovative technology solutions that empower businesses to streamline their operations and enhance customer experiences. With a strong focus on innovation and customer‑centricity, we have established a reputation for delivering cutting‑edge products and services that drive growth and success for our clients. Apply now to join our dynamic team and be a part of our continued success #J-18808-Ljbffr
-
Payroll Service Specialist
2 weeks ago
Manila, National Capital Region, Philippines HR Manager Full time ₱1,200,000 - ₱2,400,000 per yearCompany DescriptionCDP Group, founded in 2004, is the leading HCM SaaS+ platform provider in China. We offer a comprehensive scenario-based offering that integrates cloud-based value-added services for payroll, benefits, talent acquisition, talent development, and workforce management. With over 900 customers spanning 45 key industry verticals, we are known...
-
OPERATIONS MANAGER
2 days ago
, Metro Manila, Philippines Go Asia Entertainment Full timeJOB SUMMARY The Operations Manager is responsible for overseeing the day‑to‑day operations of multiple store branches for retail, food and beverages and other future business ventures of the company. This role ensures operational excellence, profitability, and compliance with company standards and government regulations. The Operations Manager will lead...
-
Operations Manager
2 weeks ago
, Metro Manila, Philippines Bedscape Corp. Full timePOSITION SUMMARY The Operations Manager oversees the smooth, efficient, and consistent execution of all retail operations across Ashley Furniture company-owned stores. This includes maintaining Ashley Furniture’s brand standards in store appearance, customer experience, and operational discipline while developing and leading personnel to deliver top-tier...
-
Operations Manager
4 weeks ago
, Metro Manila, Philippines MicroSourcing Full timeJoin to apply for the Operations Manager role at MicroSourcing Position: Operations Manager Work setup & shift: Onsite | Day Shift You'll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses A...
-
Manager, Operations
7 days ago
, Metro Manila, Philippines GCash Full timeJob Overview Manager, Operations at GCash . We aim to improve Filipinos’ lives by providing innovative financial solutions. Join the G Nation today! Responsibilities Conduct in‑depth agent research, interview and observe human agents, and analyze operational data (e.g., handle time, transfers, quality scores) to identify key pain points and unmet needs....
-
Operations Manager
4 days ago
, Metro Manila, Philippines HPL GameDesign Full timeAdd expected salary to your profile for insights ✅Minimum of 2 years’ experience in Operations Management within a design studio or BPO environment; or ✅At least 3 years’ experience in Project Management; or ✅Minimum of 2 years’ experience as an Art Director in a game design or design studio. Your application will include the following questions:...
-
IT Service Management Specialist
4 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeAbout Wrist Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data...
-
Account Manager
2 weeks ago
Manila, National Capital Region, Philippines Global Process Manager Inc. Full time ₱900,000 - ₱1,200,000 per yearAbout GarretsGarrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry's largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...
-
Workforce Analyst
6 days ago
Manila, National Capital Region, Philippines Operations Full time ₱35 - ₱47 per yearEmployment type: Fixed-Term/Secondment (6 months)Location: Makati City, Metro ManilaWork setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two to three days a week to apply.Work schedule: 4:00 PM - 12:00 MN PH time.Pay range: We value transparency and want to ensure a good fit for both parties....
-
Account Manager
2 weeks ago
Manila, Philippines Global Process Manager Inc. Full timeAbout Garrets Garrets International operates as a division of the wider Wrist Group and represents one of the maritime Industry’s largest and most accomplished catering companies within provision and stores consumables through a global network of accredited suppliers. We operate from our headquarter in Nørresundby (Denmark), but also have branches in...
