Gorgias CRM Specialist

We are seeking a highly skilled and motivated Gorgias CRM Specialist. You will be responsible for implementing, maintaining, and optimizing our Gorgias platform to enhance customer support operations and ensure a seamless experience for our customers. Your primary focus will be on leveraging the features and capabilities of Gorgias to streamline processes,...

On-site - Pasig 3-5 Yrs Exp Bachelor Full-time Job Description Government Mandated Benefits 13th Month Pay Insurance Health & Wellness HMO We are seeking a highly skilled and motivated Gorgias Automations Specialist. You will be responsible for implementing, maintaining, and optimizing our Gorgias platform to enhance customer support operations and ensure a...

Bachelor's degree in Graphic Design, Marketing, or related field is preferred.Bachelor's degree in a relevant field or equivalent practical experience.Proven 3+ years experience working with Gorgias or similar customer support platforms.Strong understanding of customer support processes and best practices.Proficiency in creating and managing macros,...

Qualifications: Bachelor's degree in Graphic Design, Marketing, or related field is preferred. Bachelor's degree in a relevant field or equivalent practical experience. Proven 3+ years experience working with Gorgias or similar customer support platforms. Strong understanding of customer support processes and best practices. Proficiency in creating and...

Job Summary:We are seeking a proactive and detail-oriented CRM Specialist to join our team. This role is focused on delivering exceptional customer service through proactive management of our customer portfolio. You will be the first point of contact for customers, ensuring smooth onboarding, resolving issues quickly, and maintaining accurate records. The...

The Customer Experience Team Member is the first point of contact for the client’s guest and B2B partners across multiple channels. This role is responsible for resolving customer enquiries, troubleshooting order and shipping issues, managing consultations, and handling B2B discovery call bookings. The position ensures a seamless customer journey,...

The Customer Experience Team Member is the first point of contact for the client’s guest and B2B partners across multiple channels. This role is responsible for resolving customer enquiries, troubleshooting order and shipping issues, managing consultations, and handling B2B discovery call bookings. The position ensures a seamless customer journey,...

The CRM Specialist is responsible for providing data collection and analysis, rendering administrative work, and assisting in the implementation of marketing and sales activities. As the first point of contact for our Marketing and Sales Team, he/she works closely with the team and directly reports to the Marketing Manager.Responsibilities:Proactively...

Job Details:As our CRM & Loyalty Manager, you'll play a pivotal role in deepening our relationship with customers by designing and executing data-driven CRM strategies and developing a best-in-class loyalty program. You will own the customer journey across email, SMS, and loyalty touchpoints—ensuring every communication feels personal, timely, and aligned...

Own the end-to-end customer experience across retail and digital touch-points. Drive service quality, client retention and incremental revenue by orchestrating CRM, AI-driven support tools and store-level operations. Acts as the single point of contact for client stakeholders while leading an on-shore/off-shore service team. Key Responsibilities Design and...