Call Center Representative

7 days ago

Batangas City, Philippines TalentLink Outsourcing Full time

Job Description

Respond to customer inquiries via phone, email, and chat. Provide accurate information about products and services. Resolve customer issues and complaints efficiently. Maintain detailed records of customer interactions. Collaborate with team members to enhance service quality. Meet performance metrics and contribute to team goals.

Requirements and Benefits
  • Competitive Salary Range
  • College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME
  • 20% Night Differential
  • Paid Training & Incentives
  • 13th Month Pay
  • Vacation Leave / Personal Time Off PAID
  • Anniversary Bonus
  • Annual Performance Increase
  • WORK ONSITE with a professional & supportive team

English Language, Customer Service, Strong Work Ethic, Problem Solving, Team Player, Call Centre, People Skills, Technical Skills, Organizational Skills, Interpersonal Skills, Back Office Support

Working Location

Please note that if the position requires you to work overseas, be vigilant and beware of fraud.

If you encounter an employer who withholds your ID, requires you to provide a guarantee or collects property, please report it immediately.

Employee Benefits

Performance Bonus, Anniversary Gifts, Annual Appraisal, Incentives, Employee Assistance Program, Job Training, Mentorship Program, Professional Development, Maternity & Paternity Leave, Vacation Leave, Volunteer Time Off, Government Mandated Benefits, Insurance Health & Wellness

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