Call Center Representative
4 weeks ago
Call Center Representative
SMCS Outsourcing
Salary: ₱20-25K (Monthly)
Work Arrangement: On-site
Location: Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines
Experience: No Exp Required
Education: High School / Senior High School
Employment Type: Full-time
Job Description- Handle inbound and outbound calls, emails, or chat inquiries from customers.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues in a timely and professional manner.
- Perform customer service through multiple channels (phone, email, chat).
- Maintain product knowledge to assist customers effectively.
- Escalate issues when necessary and document resolutions.
- High School or Senior High School diploma (or equivalent).
- No prior experience required; willing to train.
- Excellent verbal and written communication skills.
Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines
Posted on 16 September 2025
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